Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
413 reviews
AfternicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Afternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace.Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.
Afternic (afternic.com) has 413 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
413 approved reviews, newest moderated first
Great support team , I appreciate your efforts. Thank you
By cheniti B.
Response from Afternic· May 10, 2025
Hello Cheniti, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
I sold a domain on 27th of March and they don't seem to be interested in releasing the funds. I have been buying and selling online for the last 25 years and it's no rocket science on how to add the payment details on a website. Despite adding the beneficiary details twice, they keep sending me emails to add the payment details. Firstly, they had an issue with my paypal account and after I sent a screen shot, they seemed fine with it. I also shared a screen shot of the added payment details but they continue to email me asking me to add the payment details. I am extremely frustrated with their unprofessional approach and it seems they have decided to keep the funds that they owe to me for my domain sale.
By DUTT
Response from Afternic· May 9, 2025
Hello DUTT, Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, JM
I am sorry to say I have had unimpressive experience with Aftenic, after an initial success. Their brokerage service seems unmotivated and lethargic at best. To date, there seem to have been several enquiries, which I wasn’t ever made aware of, all of which failed to convert into sales - I will be taking my business to one of their competitors if this continues for another week!
By Nick P.
Response from Afternic· May 2, 2025
Hello Nick , Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, JM
Website is completely broken, can't add domains, says session expired constantly.
By Rob
Response from Afternic· May 2, 2025
Hello Rob, Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, JM
I am very disappointed and unhappy with your service. When I sold my domain, you took over $100 in fees without any clear explanation. I contacted support several times but got no reply. No communication, no transparency. This is not acceptable. You need to respond to your customers and be more clear about fees. Very bad experience.
By Alex
Response from Afternic· May 1, 2025
Hello Alex, Thank you for your feedback. We do provide multiple ways to connect with our customer support. I have provided a link below to those resources: https://www.afternic.com/contact I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, JM
Fast and great service.
By Dragan D.
Response from Afternic· Apr 29, 2025
Hello Dragan, Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
brokerage service is garbage and this greedy company want us to pay to do self brokerage. 10 leads has been stalled duo to late responses poor brokerage my outbound campaings are now meanless because of this company time to switch to another one
By Chaalal Amine M.
Response from Afternic· Apr 28, 2025
Hello Chaalal, Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information. My thanks, JM
They were quick to address my concerns and point me in the proper direction, thanks!
By J.S.
Response from Afternic· Apr 24, 2025
Hello J.S., Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer. With much appreciation, -JM
