No consideration for customer
Order a product that they claimed to have “in stock” - they canceled my order a few days later without any notice or reason. I doubt they have any inventory at all, just call your local dealer.
By Mark M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AFTERMARKET.EXPRESS - is online platform where users can find Caterpillar, John-Deere, Komatsu aftermarket spare parts available on suppliers stock and buy them online.
Aftermarket (aftermarket.express) has 32 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
32 approved reviews, newest moderated first
Order a product that they claimed to have “in stock” - they canceled my order a few days later without any notice or reason. I doubt they have any inventory at all, just call your local dealer.
By Mark M.
We have been buying spare parts for our CAT machines here for 5 years. Thank you guys for being here!!!)
By Sergey R.
I order parts for my CAT all the time. I am very satisfied with the prices and delivery time. I recommend this company!
By Art S.
Just went to Aftermarket express to find a hard to get gasket for my New Holland swather. They had it and priced reasonable at just over $2.00. By the time "fees' and "handling" charges, and the insane shipping costs my $2.00 gasket would have cost nearly $35.00!! I. DON'T. THINK. SO!!!!! I'll make my own gasket for a heckuva lot less! And shipping could have been a few dollars USPS mail!
By Rich
My order total was $4.22. They charged $11 to use PayPal, $19.95 to ship FedEx (USPS would have been less than $5), and $1.37 for "Insurance" (which only showed up in PayPal, not on my sales receipt). The only good service was I received the order in 3 days.
By Dr. G.
Ordered a part and it says the price, When i get to payment, It adds shipping and handling and 4% for using paypal and by the time you see the total they have already cashed you out and collected the money and the price is double. They did refund my order instantly and apologized for the inconvenience.
By Billy B.
Responsive seller. Quick Shipment. Item exactly as advertised. I really dislike "handling fees" but it is disclosed and when figured in the overall purchase price, my purchase was a good deal.
By Neil Q.
Parts not in stock as advertised. Tried to charge 20% Sales Tax! Never received Refund. Doesn't answer messages. Total Rip-Off!
By Mo B.