Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
489 reviews
Africa ImportsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Africa Imports is the largest wholesale supplier of Afrocentric and etnic products in the US. This site has the biggest selection anywhere of African clothing, Black soaps, artwork, and black skincare products.
Africa Imports (africaimports.com) has 489 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
489 approved reviews, newest moderated first
Ordered from them twice and plan on ordering again and again. Wonderful products!
By Kristin P.
Response from Africa Imports· Nov 12, 2025
Thank you for your kind words! We hope to assist you again in the near future!
Loooove African imports!!! I use their shea butter to make my own butters as well as their essential oils and incense! I love it all!
By Britni
Response from Africa Imports· Nov 12, 2025
Thank you so much for your review! We appreciate you!
Great experience and excellent turnaround on orders every time.
By Pete G.
Response from Africa Imports· Nov 12, 2025
Thank you so much for your review! We appreciate you!
The quality of the oil scents are unmatched.
By Sharone H.
Response from Africa Imports· Nov 5, 2025
We appreciate your review and your business! Thank you!
Super fast shipping and it was exactly what I was looking for. Just made another purchase. Love it
By Tiffany V.
Response from Africa Imports· Nov 5, 2025
Thank you for your kind words! We hope to assist you again in the near future!
I’ve been a very loyal customer who truly enjoyed your products. I’ve made a mistake before on my order and Africa Imports took care of it with quick and equally as loyal response. It was very much appreciated and what takes me back to Africa Imports. With my recent error in my order I noticed immediately after looking at my receipt. I asked for the change immediately within minutes of my order. For the response I received that it was too late had me disappointed with Africa Imports. I didn’t ask for a refund, I didn’t cancel my order. I only asked for an exchange. I know I’m not one of your BIG customers although I was a very loyal customer who enjoyed and appreciated Africa Imports products and your usual customer service.
By Ray C.
Response from Africa Imports· Nov 12, 2025
Thank you for your feedback. There are times and circumstances when we cannot change or cancel an order unfortunately. Our team works quickly to process, pack and ship orders out on time to ensure our customers are getting quick service. Here is information about our revision policy on orders. We appreciate your business and we do apologize we were not able to change your order. "To maintain the highest efficiency and accuracy, we strongly discourage changes or cancellations after an order is placed. Our streamlined process is designed to ensure prompt delivery, and modifications can cause significant delays. If an urgent change or cancellation is necessary, please call our office immediately at 201-457-1995 before 10 AM EST on the day your order is placed. A representative will determine if we are able to accommodate your request. Please note that changes or cancellations after this time are typically not possible due to our fulfillment process. To avoid complications, we kindly ask you to carefully review all order details before submission. If you need assistance or have questions prior to placing your order, our team is ready to support you."
Great oils! Amazing packaging
By kenyatia H.
Response from Africa Imports· Nov 5, 2025
Thank you so much for your review! We appreciate you!
Everything was great
By James C P.
Response from Africa Imports· Nov 5, 2025
We appreciate your review and your business! Thank you!
