I had a really great experience with…Kemar Small
I had a really great experience with Kemar Small very knowledgeable and helped to guide me through the entire onboarding to make it simple and easy.
By Leo
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.
Affordablehousing.com (affordablehousing.com) has 736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
736 approved reviews, newest moderated first
I had a really great experience with Kemar Small very knowledgeable and helped to guide me through the entire onboarding to make it simple and easy.
By Leo
Vanessa helped me by providing me the right information regarding housing authority and great customer service.
By Giovanie M.
Louise answered all my questions. She wa very nice an personable.
By Beth N.
Vanessa was very helpful and was able to clear up some confusion. She was very patient and polite throughout the conversation. It was a positive experience. Thank you Vanessa!
By Michael Dusablon S.
Elena was an awesome Customer Service rep. Our account had been stuck in some type of system "pending verification" for a month (without notification), and we were not getting any traffic for our vacancies. Elena went the extra mile to resolve and even provided additional follow up. Excellent knowledge, sincere care, and great attention to detail.
By vmdcuba
Mr. Kemar Small was very helpful, answered all questions and really personable. Need more people like him.
By Stephanie C.
Your customer service team is very helpful. The customer service representative, Kemar, was very patient with me, and was knowledgeable about the website. He made the process easy.
By Wilbur D.
Good service
By OG`s F.