Updating My application online.
Lucy, Was very helpful showing me how to apply for other housing authority and help me to update my application. Was very patient and knowledgeable. Great customer services.
By Edrick G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
736 reviews
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AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.
Affordablehousing.com (affordablehousing.com) has 736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
736 approved reviews, newest moderated first
Lucy, Was very helpful showing me how to apply for other housing authority and help me to update my application. Was very patient and knowledgeable. Great customer services.
By Edrick G.
Lucy was super helpful and helped me very quickly. Also answered many questions i had
By Joseph R.
Helpful rep but long process
By Clinton
She explained well the whole process and explained the different plans being offer I really appreciate her customer service.
By Maritza Z.
Vanessa was very knowledgeable and patient with a pleasant attitude.
By New Azure S.
Informative and friendly
By Tenesha L.
My experice with Vanessa was very awesome, helpful, and explained to me what I was asking for in detail. Vanessa was polite, kind, and understanding.
By Kristine S.
VANESSA VIVAS WAS EXTREMELY POLITE AND HELPFUL.......THERE SHOULD BE MORE PEOPLE LIKE HER IN CUSTOMER SERVICE 🤗
By Donna T.