Miss Vanessa was kind and helpful helpful very…
Miss Vanessa was kind helpful very understanding. I love that. She’s the one I connected with. Thank you Miss Anessa for your kind, helpful and thoughtful gestures.
By Shineqa T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.
Affordablehousing.com (affordablehousing.com) has 736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
736 approved reviews, newest moderated first
Miss Vanessa was kind helpful very understanding. I love that. She’s the one I connected with. Thank you Miss Anessa for your kind, helpful and thoughtful gestures.
By Shineqa T.
Great customer service
By Monte S.
Gloria Caldara Was very helpful
By Sophia B.
Today was my first phone interaction with Affordable Housing.com. Rep. Rick Tefel was professional, knowledgeable and friendly. He answered all my questions and guided me to all benefits of Affordable Housing.com. It was a pleasant experience. Thank you for your help, Rick
By Bob G.
Vanessa was extremely helpful answering all my questions about my listing as well as answering questions I had regarding your website. She was patient and knowledgeable of your services. She has excellent customer service skills and is very professional in dealing with customers. I was a Human Resource Manager for 25 years and hired customer service personnel for various Fortune 500 companies so I recognize a professional customer service person when I’m speaking with one and Vanessa certainly met that standard! She should be recognized for her professionalism and excellent communication skills. Thank you, Hortense Stripling
By Hortense and Travis S.
The agent provided excellent support, he understood my questions, very patient and helpful
By Mark J.
Kemar provided excellent customer service. It was because of his expert knowledge that I decided to sign up for a premium package to boost my listing. He also provided his information in case I need to contact him in the future without going through the system. Thank you Kemar for a job well done. Satisfied Customer Celeste Hale
By customer
Rick was very communicative and took the time to explain the process for me since I was new to the platform. Thank you for answering all my questions and making me feel comfortable. Thank you
By Karena B.