The representative I spoke with was…
The representative I spoke with Kemar Small was very nice and helped me complete my application and explained everything to me while completing the process
By Robert B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.
Affordablehousing.com (affordablehousing.com) has 736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
736 approved reviews, newest moderated first
The representative I spoke with Kemar Small was very nice and helped me complete my application and explained everything to me while completing the process
By Robert B.
My customer service representative, William, was very helpful, cheerful and informed!
By L Elizabeth D.
I very pleased with the detailed and knowledgeable information that Ms.Gloria Caldara gave me, I was informed step by step instructions on how to reach out to the management companies for a apartment, I was informed never accept an apartment that is not on the site or give any money to the management people. I really enjoyed talking to Ms.Gloria Caldara.
By Timeka
Vanessa was beyond helpful can not be more greatful for her patience and kindness loved how she took the time to do step by step with me on resolving the issue I was having.
By Jennifer S.
Vanessa, was very helpful with me navigating through the website.
By Latosha M.
Great customer service and answered all my questions about the website.
By F Javier M.
Kemar was knowledgeable and professional - I appreciate his time and the help that he gave me in getting our account set up.
By Teresa
Vanessa was very informative and pleasant. She helped me with my issue quickly and effectively.
By R.S