AFC Home WarrantyReviews of afchomeclub.com

If I could give a negative review, I would. My wife and I had two claims, which were both denied. Our first was our shower leaked at the faucet, and our most recent was that our toliet was leaking around the base. The first plumber they sent out was here, maybe 15 minutes. Neither the warranty company nor me ever heard back from the company. The second plumber they sent out out did a great job. Yesterday the home warranty company called us, and said, they were not covering the work. We were under the impression it was covered due to them sending the second plumber out to do the work. Do not waste your money with this company!

Warranty companies are a SCAM. They'll take care of you when it's simple and low cost. Not when it counts. These thieves are no different. If you have older items in your home, they will base their approvals on depreciation of the item, even on component repairs of the item. I had a gas furnace, old for sure, needed repairs up to 2K+, they offered me $100 suggesting their depreciation model has my furnace worth $95, based on their depreciation model, as if they're doing me a favor. It makes 0 sense to use a warranty company and most reputable places dont even like working with these people. I thought AFC was different but they just do the same thing as all of these thieves, but with a smile. Dont use them trust me. I've gotten almost nothing out of it in 6 years but maybe $150 worth of help.

I turned a claim in where I was unable to get the part. Instead of replacing the stove which cannot be fixed you told me it was a home warranty, not insurance. I think you are a rip off and I am going to turn you into the Better Business Bureau.

I had a garbage disposal replaced which I had to find my contractor. Which I did then I submitted claim to be reimbursed after being fixed.the garbage disposal replaced on 12-27-2025. Been in review and now it is 1-27-2026 still under review for an approval of 150 dollars. The process is not very friendly and this a simple fix. Thinking about canceling. No one has called after claim submitted just still in review! Changed over from American home shield but this company I think may not be what the reviews claim.

Talked to someone in the USA

He explained everything very well so that I understood what to expect.

Your salesmen was knowledgeable and friendly. He answered all of my questions in great detail. I felt very confident that I made the correct decision to change to AFC Home Warranty.

The representative was helpful and informative