Aetna is aweful getting healthy home visits they chose a bad company signifyhealth
I really like Aetna and think they are the best of all choices, however they keep telling me I get a free $50 reward gift card if I complete a healthy home visit, well the company they hired to do it signifyhealth keeps promising they hiring more home visit doctors in over a year now and still none available, not even one virtual doctor visit is available anywhere in the entire state of Virginia in over a year, I've told customer service and they can't do anything as that's who they go through which is worthless, so I can't apparently get my visit anywhere in Virginia in person or virtual visit and no gift card since I can't complete the task, they have fixed so I can't. Makes no sense why they can't find another company who can perform at least a virtual visit., if it wasn't for this and the run around I'd give Aetna five stars, but since they can't seem to fix the issue they only get three stars
By Tim N.