Aesthetics-ShopReviews of aesthetics-shop.com

Response from Aesthetics-Shop· Apr 29, 2024

Hello Monica, Updated Response Monica please do so kind of and review your review as we agreed that this is not the company you ordered from. Our website is www.Aesthetics-shop.com and we only ship to the United States NOT to the UK Unfortunately, I'm afraid you might have a different company. We don't ship outside the United States. Can you please provide me with your order # so we can confirm that you did not order with our company? Please email us at [email protected] with your confirmation email and shipping email that was sent to you from us.

Response from Aesthetics-Shop· Feb 10, 2024

UPDATE We decided due to lack of communication about your order after reaching out to you fives separate times over 3 weeks we will issue you a refund. Please allow 5-10 business days for your refund. We have sent you multiple emails about your order. Please check your email ma'am. The item you order has been out of stock and we sent other you can replace item with please check your order that way we can send out your order asap

Response from Aesthetics-Shop· Dec 28, 2023

Kellie, Thank you for replying to the email that was sent to you in fixing this matter. We are truly sorry for the inconvenience this has caused and hope we you continue to shop with us.

Response from Aesthetics-Shop· Nov 26, 2023

We show your tracking was sent out November 16th. With the holiday there could have been some delay. We apologize that you didn't have such a good experience with us. We are working on quicker shipping. We hope to gain you as a customer in the future.

Response from Aesthetics-Shop· Nov 21, 2023

We are sorry to hear that you didn't have a great experience with us. We are a new company and still working out the kinks with shipping. Also, we did see that you order Tesoro - Fine with Lido. We are unsure on how the product didn't work but we always encourage you to have someone that is licensed to handle the products we sell. We hope in the future we can make it up to you.

Response from Aesthetics-Shop· Oct 19, 2023

Hello Nuo, We are very sorry to hear you didn't receive your order. We don't show that you ever contacted us about your order. Can you please email us at [email protected] with your order number.

Response from Aesthetics-Shop· Jun 22, 2023

Connie we are not fraudulent, and we have replied to 18 emails from you since you placed your order. Which my team answered to multi emails from you in the same day. You placed your order during one of our FLASH Sales which is really hard to get everyone's orders out quickly. Also, a holiday followed shortly after the sale. You are very rude to the employees that have done nothing but helped you. I apologize that we can't work and send out your order at your unrealistic timeframe. We sent out a few emails to you to make sure you're getting our emails since you emailed stating that you never received tracking info, which you received your package on June 28th but I show we sent it the same day you asked for it. As well as PayPal sending you your tracking information. Calling us a scammer after giving you a discount off your order to make things right is crazy. Aesthetics-shop is based in the us and currently shipping from our warehouse that's located in Korea this is just temporary. Again, I apologize you had a bad experience but being nasty and rude to our employees isn't very nice of you.