The website is user-friendly and offers…
The website is user-friendly and offers promotional discounts. Thank you.
By Jane A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,820 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,820 approved reviews, newest moderated first
The website is user-friendly and offers promotional discounts. Thank you.
By Jane A.
Our first inspection was very helpful! The woman reported that she would be back to follow up, but she never returned. I also need support in purchasing batteries using the warranty as they died within a year, but the people on the phone rushed me and I haven't been successful or supported.
By Kristina
chat room a bit disjointed. lack of model type info on website and on product: "do i have an onsite or an FRX?" which needed to know for pads reorder
By J. D.
Fue una experiencia tan buena
By tomas P.
It has never arrived and has been over a month!!! Lydia Mason
By Lydia M.
It was very well organized, lots of different ways to learn (video, reading, interactive quizzes, stories, etc)
By AMC in K.
the ease of ordering and receiving the AED adult & pediatric pads
By Christine G.
Response from AED.com· Dec 11, 2025
Hi Christine! We love making things hassle-free! Thanks for the great review.
Order placed Nov. 9th order was not fullfilled on your end due to computer issue. Order placed a second time with live representative on the phone item paid with cc and still no product received nor an email confirmation received.
By Sharon H.
Response from AED.com· Dec 11, 2025
Hi Sharon! Thank you for sharing this feedback. We’re very sorry for the inconvenience and frustration you’ve experienced with your recent order. This certainly isn’t the level of service we aim to provide. Please contact our customer support team at [email protected] with your order details so we can locate your shipment immediately and make sure your product is sent out without any further delays. We appreciate your patience and the opportunity to make this right. Thank you for bringing this to our attention.