Monday, November 9, 2026 · Customer reviews of US businesses
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1,820 reviews
AED.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,820 approved reviews, newest moderated first
Purchased 2 refurbished AED's from them, great customer service during and after the process and their online maintenance platform is awesome and really convenient. Overall very happy.
By A S.
Response from AED.com· Oct 2, 2019
Thank you for the 5-star review! We're happy to hear you have had a great experience so far and enjoy our LifeShield AED Program Management platform! It sure makes it easy to manage your AEDs!
Great service, wonderful product, look forward to doing business again
By CAP F.
Response from AED.com· Oct 2, 2019
Thank you for your feedback! We look forward to assisting you in the future!
I purchased a reconditioned unit and it showed up looking absolutely brand new although I hope to never have to use it, it brings peace of mind to have it in my home I found a place and informed everybody where it is in case we ever need it
By STEEN H.
Response from AED.com· Oct 2, 2019
Thank you for the 5-star review, Steen. You may already know, our recertified AEDs go through a stringent 10-point inspection process. We are happy to hear it shows!
Fast and friendly service that is hard to find these days. They went above and beyond by offering to help upgrade our AED program even after the purchase of a new battery was made.
By CIRQUE DU S.
Response from AED.com· Oct 2, 2019
Thank you Cirque Du Soleil! It was a pleasure working with you and we are happy to hear you had a 5-star experience!
Very professional
By BUFFALO COVE BAPTIST C.
Response from AED.com· Oct 2, 2019
Thanks for the 5-star review!
My order was forgotten. I had to call and ask where shipment was. I was told you would overnight. Still didn't get it the next day. It was then mailed the next day. I had paid for two day delivery. I didn't receive it for a week. I do thank you for refunding the original shipping.
By ST EDWARDS C.
Response from AED.com· Oct 2, 2019
Hello, thank you for bringing this to our attention. This is certainly not the norm for us and we would like to learn more about the situation. Do you mind contacting us at [email protected] so we can understand what happened? We want to do everything we can to help ensure this doesn't happen again.
Luckily haven’t had to use it this far. My review is based on other aspects: the AED has a warranty; it came with documentation of a service check within the past 2 weeks; speedy delivery; appeared new when it arrived. Very pleased thus far.
By KAT M.
Response from AED.com· Oct 2, 2019
Thanks, Kat! We take great pride in our recertified AEDs. We put them through a stringent 10-point inspection process and we're happy to hear it shows!
Good company to deal with. Selling a good product.
By BARRY A.
Response from AED.com· Oct 2, 2019
Thank you for the 5-star review, Barry! We agree, AEDs can save lives!
