Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,820 reviews
AED.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,820 approved reviews, newest moderated first
The service was outstanding. Dr. McGee took his time and explained the x-rays and what needed to be done. Very pleased with the service.
By Annie G.
Response from AED.com· Feb 22, 2021
Hi Annie, thank you for taking the time to leave a review, however, we believe this review was meant for another company as we are not physicians. Can you please check and consider reviewing your experience with us?
We are pleased with your customer service and how quickly the item shipped.
By Sherri C.
Response from AED.com· Feb 16, 2021
Thanks Sherri! We're happy to hear it was a good experience on all fronts.
Got the AED I ordered at a decent price, and it was shipped quickly.
By Caitlin L.
Response from AED.com· Feb 10, 2021
Thanks, Caitlin! Happy to hear your experience was great!
Fast Delivery
By Charles B.
Response from AED.com· Feb 10, 2021
Thanks for your feedback, Charles!
They do good work.
By WENDELL M.
Response from AED.com· Feb 8, 2021
Thanks, Wendell! We're making every effort to ensure you have a good experience!
I love this product. Easy to use and the numbers are large and easy to read.
By Larry D.
Response from AED.com· Feb 8, 2021
Thanks for the feedback, Larry!
Was very pleased with the service that I got as I received the pads within a few days. instead of having to wait 8 weeks. thank you for your speedy service
By Sandy B.
Response from AED.com· Feb 8, 2021
No problem, Sandy! We're happy we were able to get you everything you need in a quick manner.
Customer service itself is pretty good at replying to issues but lost a star to never receiving confirmation email or tracking # the entire time from ordering to receiving product. The only reason I was able to track was because they used Fedex and I have the fedex tracking app which tracks all packages inbound to my address. Products are perfect but could use some work on the emailing/keeping customers informed with important information.
By Hung Y.
Response from AED.com· Feb 3, 2021
Thank you for your feedback and insight, Hung. We will pass this on to the team to determine what happened and how we can ensure it's resolved moving forward.
