have done two tours with intrepid no…
have done two tours with intrepid no issues... i took a chance on these and wow am i sorry i did. The amount of stress they have caused me i urge anyone from ireland especially do not ever book with them. When you see the prices for the tours you think wow thats affordable in reality it is maybe 5 times that amount. But what they sneakily do is refuse to send you any copies of flights or daily intinarary including breakdown of daily cost they only send this the week you are meant to fly. Knowing full well when people see it by then they are far to late for the cancellation period and also i had the 329 euro 12 month multi trip insurance but because i didnt have an insured event i will recieve zero euro fro travel insuance. My reason for cancelling was they left it to the week of my flight to send details when i recieved the daily intineray of the 32 day south american rainforests and ruins trip i realised almost everyday of the 32 days i would need to pay almost 100 dollars a day nearly an extra 3200 spending money is what you will need i ahd already spent nearly 4000 euros on this trip i was left some money in my dads will and now i have recieved an email which im going to post on every review site possible saying i have now lost 100 percent of all moneys paid i have lost everything my dad gave me when he died and the lack of compassion i recieved about it actually made me physically sick. please dont ever use this company i have lost 4000 euro with no way of getting refund or even travel credit now and my world nomads 329 cover or my revolute travel insurance will not cover the cancellation caused by false advertising and dishonest and misleading lazy customer service They could have at the very least offered me travel credit because maybe id have enough spending money for a shorter trip but they refuse to this also
By irish G.
Response from Adventure People· Jul 7, 2024
Hi Irish girl, I'm sorry to hear about your experience, but you have the wrong company. There is another company based in the UK called THE ADVENTURE PEOPLE and people often get us confused. We are a small company based in Santa Barbara, CA.