AdvancedlampsReviews of advancedlamps.com

My wife and I seldom watch the same television programs and I have a large screen Samsung in my man cave. When the BP96-00826A exploded one night I thought I would be subjected to weeks and weeks of lifetime movies and VH1 reality television. I did not want to spend an arm and leg on a new bulb, and it looked like that would be the case until I found Advanced Lamps. I placed my order online and had it sent overnight still for less than the other sites. Just wanted to say thank you advanced lamps for saving my sanity

Not a legit company, but a SCAM!! They took my money and prompty told me that my item was backordered. After 6 weeks of waiting with no ETA on delivery, I cancelled my order. After 5 more weeks, I still haven't received my refund. Those tech support agents are slick with their "refund by end of business day" promises. Holy cow! Worst online shopping experience ever!! These guys need to be shut down, if not downright prosecuted. Believe me...check out the BBB score on them. One final thing, don't believe those positive reviews you read. They are paid for. They are the result of online reputation subscriptions that Advanced Lamps would rather spend your money on than delivering product, or refunding said money. **** DANGER - SCAM *****

Lamp ordered was out of stock, however communications excellent and all persons contacted were responsive and truly cared about my experience. Product received was quickly shipped and great quality. Would definitely order again--personal touch was refreshing and appreciated.

Absolutely horrible experience with Advanced Lamps!! Advertised the lamp I needed as "in stock". Received e-mail sveral days later stating it was backordered. After >1 week, still couldn't tell me when lamp would become available. Cancelled the order. Bought another one through Amazon. Got within a couple of days. STILL haven't been credited for the cancelled order from Advanced Lamps, a week and a half ago!! Will be contacting BBB soon. Already have a dispute filed with my credit card company. Considering starting a class action lawsuit against them as this is obviously a pattern-taking your money stating an item is in stock-then not reimbursing when complaints arise. Amazed they have ANY positive feedback at all!!

Don't buy from this company. They instantly charge your card, then place an eternal backorder on the product. Don't call for an update, because they won't have one.

I order a XL2400 in February. I installed the lamp when it was delivered. It powered on and worked fine. After two months, the lamp popped. I called Advanced Lamps because the lamp was not working. I got my RMA after answering a few questions. The returns rep suggested that I get my tv serviced because the lamp pop and sounded like there may be a heating or air filtration issue. I got my tv serviced and I had to replace a fan. Had I not replaced that fan I would have been replacing the lamp again. So I am truly appreciate the advice.

Most companies are offering a 30 day or 90 days warranty but this company offering 6 months. When I call customer service I felt confident when the call ended that I was purchasing a good product that will last its expectancy and if it doesn't I have a 6 month warranty. i could have purchased a 1 or 2 year warranty for extra as well. Maybe next time!!

I am a single mother with 2 kids. A friend of mine gave me a big tv and my family depends on this tv for entertainment and we love the size. I didn't know where to look so I decided to take a chance and search the part on the internet because my friend had never purchased a lamp before for the tv. I found the lamp I needed on several different sites and the lamps ranged in prices. I went on Advanced Lamps website and the lamp I needed was affordable. I contacted customer service with a few questions. I ended up purchasing what I needed and received it before my kids drove me crazy.