Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
811 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Top Selling Prescription Sunglasses are the Oakley Prescription Sunglasses found online at ADS Eyewear. We also provide prescription (RX) sunglasses for shooting, riding, skydiving and have a huge selection of Prescription Ski Goggles with the Smith Turbo FAN Anti Fog Ski Goggles including the Prophecy, Phenom and Knowledge. Prescription Sports Sunglasses are our speciality. Give us a call today!Prescription Oakley SunglassesPrescription GlassesPrescription Ski GogglesPrescription LensesPrescription Safety GlassesFor personal Service speak to one of our opticians:1(800) 381-9083 Eye Doctor Near me
ADS Sports Eyewear (adseyewear.com) has 811 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
811 approved reviews, newest moderated first
Rode with the RX glasses for a whole day ride. They were comfortable and vision was great. Need a second pair of clear RX lenses which I will still be getting from them. In addition, ADS sports eyewear customer service was great. I initially thought they were expensive but, ended up paying less than some of the cheaper options online. Delivery of my glasses was quick too. I would not hesitate to recommend anyone to them.
By Edmund O.
Sharon was very helpful on making sure I got the correct lenses for my frame. Thank you again.
By Ka Ho L.
I ordered the Oakly Racing Jacket last August and have managed to ride two to three times a week since. These glasses are vented and I've had no fogging which I did have with the Oakly Radar. I love these glasses. I do want to commend ADS for their high quality prescription lens and the outstanding service I received.. P.S. Their lens cleaner is the best I've ever used.
By Doug B.
Response from ADS Sports Eyewear· Mar 1, 2014
Thank you Doug. It's always nice to hear positive thoughts. Dave
Unable to get the frames I wanted at any local store I made the mistake of ordering Oakley Racing Jacket with bifocal lenses from ADS. First time showed up with single lens. Called ADS told Oakley does not do bifocal lenses. No where did it say that when I ordered, no one from ADS called me to query my order, just did what they wanted. Sent back, returned with bifocal but not vented lenses as originally ordered, now told they can't do vented lenses on bifocals. When I mentioned about picking up a phone and calling me, they were just rude. Quality control is zero, customer service is zero. I will NEVER EVER buy prescription glasses on line again!
By Anthony H.
Response from ADS Sports Eyewear· Mar 1, 2014
We are sincerely disappointed when we cannot exceed our customer's expectations, but I don’t believe there is anything we could have done to make this gentleman happy. Mr. Holden ordered a Single Vision prescription lens, not a bifocal. He did not call or email for assistance. He turned in a fairly routine order for a Single Vision pair of Oakley sunglasses, and we filled his order exactly as he entered it. He clearly had no grasp of common courtesy when contacted our office to tell us he actually wanted a bifocal. It seems he was furious that we did not know that he wanted something that was completely different from what he ordered. Although ADS Sports Eyewear was under no obligation to pay for his error, we sent him a return label for these glasses and had another lab start on his bifocal lenses. There are very few labs in the country that still carry an 8-base bifocal prescription blank large enough to fill this Oakley model. We were able to find a specialty lab that can do this, but this type of lab does not have the MEI Edgers required to cut the vents into this lens the way the Oakley lab does. This was all made very clear before we had a specialty lab start on these lenses. Then after making two sets of perfect prescription lenses and rushing them at no charge from Dallas to Peoria, AZ, Mr. Holden was irate that the second set of lenses were not vented and demanded a full refund. He had been told that this venting could only be done by the Oakley lab, and Oakley could not make these lenses. But again, he was livid that he got what he ordered and not what he wanted. The girls in our office that had been dealing with Mr. Holden asked if they should get these lenses vented at yet another lab. I decided it was pointless to try to make this man happy, and told them to comply with the refund request. I feel fortunate to have the quality staff that we have, and I feel an obligation to isolate them from people like Mr. Holden. In most cases we would do whatever it takes to make sure our customers are enthusiastically satisfied with the service they receive from ADS Sports Eyewear. In this case I believe our best option was to take a large loss and end the abusive calls from Mr. Holden. Trust Pilot sends every ADS Sports Eyewear customer an invitation to review their experience with us. Of the last 200 people to rate ADS Sports Eyewear, Mr. Holden is the only person to post a negative review. The people that he perceives as rude with zero customer service are the exact same people that 200 other people describe as "the most pleasant, well-informed people I have dealt with in a long time" and "these guys rock!". We work very hard to deserve the 99.5% of glowing reviews that we get every day, and nothing at ADS Sports Eyewear will change in response to this review. Although Mr. Holden is clearly unhappy, I believe he was unhappy long before he contacted ADS Sports Eyewear. Dave DuMais Owner, ADS Sports Eyewear
ADS talked me through the process, the products and delivered on time on budget. I was a bit hesitant to order a presciption lens on-line but it was easy and accurate. Great vendor
By Marc
I loved the personal touch. You called me as soon as you received my order and responded to all my requests including expediting my order so I could take the new prescription goggles on my upcoming ski trip. They arrived on time and they are just what I wanted.
By Steve E.
Great selection of products at incredible prices. Staff was very friendly and helpful.
By Clark P.
From my experience, ADS Sports Eyewear understand your needs and is absolutely committed to meeting them. As a bonus, they are the most pleasant, well-informed people I have dealt with in a long time. In my usual manner, I waited too long to act, so needed essentially overnight service -- over a weekend to boot -- and they did it! I normally never recommend providers to friends -- too risky. I made an exception for ADS and raved about you to my skiing buddies. Like me, most of them are aging and can ski better than they can see, so you may be hearing from them.
By Ed H.
