Responded quickly to problem with…
Responded quickly to problem with concentrator. Swapped it out with a new one.
By Ralph L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,862 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Adapthealth (adapthealth.com) has 7,862 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
7,862 approved reviews, newest moderated first
Responded quickly to problem with concentrator. Swapped it out with a new one.
By Ralph L.
The customer service was awesome! He made everything very convenient for me.
By Gina H.
Friendly, and all around great service
By ASHLEY
Driver was polite, efficient and very friendly.
By Jeffrey R.
If you can avoid using this company then do so! Horrible horrible! I received a very unnecessary call today about my husband's cpap machine. The very rude woman on the other end of the phone had the wrong date that we picked up the machine and so thought that we had no had not had the 90 day doctor follow up! Are you kidding me? So 9 months later all of a sudden you think the pick up date is different? She refused to even listen to the real date that we picked up the machine and saw the doctor. Obviously since the insurance has been paying the bill and so have we for 9 months three is no problem. So instead of listening she threatened to repossess the CPAP machine! Are you kidding me? Yo can't repossess something that has been paid for! Is it really okay to call people and threaten them for no reason? Only because you have failed to keep your records properly. I don't think so. We use the local company Medway and they are pretty good, but we had no idea that they were just a part of this huge company that is horrible!
By Cherie G.
Very efficient and professional instructional given
By Jesse T.
Thank u for listening n showing me how to use my machine. Very nice people to talk to. It's nice to feel like they really care. I luv going into that office.
By Patty V.
Everyone was so helpful and nice. It made the experience much easier
By Melinda S.