Very organized
Very organized, polite and informative. Suggested equipment that better suits my circumstances.
By Steven M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,862 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Adapthealth (adapthealth.com) has 7,862 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
7,862 approved reviews, newest moderated first
Very organized, polite and informative. Suggested equipment that better suits my circumstances.
By Steven M.
This is the most horrific customer service I've ever had to deal with. I have a difficult time understanding the reps and they keep sending me to different departments. T The billing department had the incorrect information for my insurance The other departments had it correct I keep trying to solve this problem throughout the past year and thought it was solved but it keeps reoccurring I've been on the phone for hours and still I do not get this resolved
By William C.
Answering the phone 5 Knowledgeable technician 5 Care and Kindness 5 Reliable delivery 5 Refurbished device reliability 3 New device reliability 5
By John
Cody Sturgell delivered my bed and set it up. He went above and beyond to make sure it was exactly where I wanted it and knew how to use it. He had to move it several times and did so without hesitation. I am so grateful that I had Cody as my delivery driver. He waited for me to move stuff around so that the bed would fit comfortably for us. Cody made this the best delivery experience I have ever had.
By Teri A.
Outstanding Service! Everyone here is incredibly kind and helpful. Any time I’ve called with a concern, they’ve taken care of it the same day—no hassle, no delay. Their responsiveness and dedication truly set them apart. I can’t recommend them enough!
By Leyda F.
They did the best to answer any questions I had.
By Linda S.
Alisha is awesome! I was having a problem that was due to my own mistake causing delays processing my oxygen order. It had already taken several days (because of my error), but once Alisha called to help she resolved it so quickly and I literally had my oxygen order delivered within two hours. Thank you so much for Alisha and for all the rest of the wonderful family at Fletcher’s Medical
By Linda F.
Professional, thorough in how they explain and kind people.
By Celina S.