Positive experience
Josh delivered when he said he was going to deliver and was very informative on how to use the chair. Very polite, young man.
By Thelma M T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,862 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Adapthealth (adapthealth.com) has 7,862 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
7,862 approved reviews, newest moderated first
Josh delivered when he said he was going to deliver and was very informative on how to use the chair. Very polite, young man.
By Thelma M T.
Great customer service and when Derick came to pick up the wheelchair he was very polite.
By Ken X.
The delivery was timely, the delivery man was pleasant and gave me the instructions I needed
By Lorraine L.
Really positive and good experience, from customer service, delivery and product
By jai K.
They send out 90 day supplies, They send out invoices and I pay it. But the invoices never stop they keep billing different amount month after month it never stops. They are ripping people off with their confusing billing process. Seems fraudulent to me. Get your supplies somewhere else.
By David S.
Customer service and billing is awful: worst that I have ever experienced. Do not be misled by the initial delivery and help with your equipment, which was very good. The issues start when there are billing issues, overcharges or requests to cancel your service. They are non-responsive and their billing is NOT transparent. Be careful! They often will sign you up for 3-month subscription after the device is paid for. Avoid this company at all costs because it will cost you both money and aggravation!
By customer
The whole experience was amazing! My service technician Patty was made for this job, so passionate and thorough. She made sure I understood everything she was talking about and really cared to make sure everything fit me well, and was the right option.
By Zeke M.
Justin is/was wonderful Customer service was terrible It took me calling a friend of mine to get them to see the order Took 3 phone calls 7/25-28 and 30th with no help
By Nancy E.