They just want to sell more
Your company calls me every week to sell replacements but when it comes to fixing malfunctioning machine, nobody cares. Perfect customer service!
By Murat B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,862 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Adapthealth (adapthealth.com) has 7,862 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
7,862 approved reviews, newest moderated first
Your company calls me every week to sell replacements but when it comes to fixing malfunctioning machine, nobody cares. Perfect customer service!
By Murat B.
Lauren was awesome. She was very nice, knowledgeable and answered all my questions patiently.
By Walter W.
I really didn’t want to use a BiPAP machine again, but your employee made it more agreeable
By Mack W.
Everything was great
By Robert G.
The introduction was informative. The tech did a great job in walking us through, and going over everything.
By Arthur W.
It took me a long time to get the new CPAP machine. Initially it was that there was a problem with my doctor's fax. It was sent to you but there was no record of it at your office. Next it was with my insurance. However, when all those problems were resolved, the service was good and now I have my new machine.
By Antonio
Betty was most helpful in guiding me on steps to complete actions to receive my new RESMED 11. She also found answers for a couple of detailed questions I asked concerning meeting MEDICARE CPAP usage requirements. When my 11 was ready for pick up she answered any other questions I had and the pickup visit was very fast.
By Gazman
I’m so impressed with AdaptHealth. They trulyempower patients to live independently at home. The service is professional, timely, and compassionate.
By Kartik K.