Kayla is always very welcoming and very…
Kayla is always very welcoming and very prompt in fulfilling my order. Outstanding customer support and service. Highly recommended.
By Robert D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,862 reviews
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AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Adapthealth (adapthealth.com) has 7,862 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
7,862 approved reviews, newest moderated first
Kayla is always very welcoming and very prompt in fulfilling my order. Outstanding customer support and service. Highly recommended.
By Robert D.
Quick, friendly, efficient
By Patrick A.
Originally they were super nice and helpful. I picked up my wheelchair last year since my deductible was met. I will add the amount of hoops I had to jump through (specifically for leg rests)was RIDICULOUS. I don't know if it was adapthealth or Youngs medical equipment. For whatever reason they decided to submit a bill this year to my insurance (of course my deductible isn't met) to RENT the leg rests. I never signed a lease agreement nor would I, especially since this was all inclusive. RUN FAR AWAY
By Tina M.
It was only my very first interaction with them, but it was great.
By Diane Dubuque W.
The driver was very good -- he called me in advance to let me know when he would arrive. My disappointment was that the company did not call me in the morning to give me a window for the delivery. Also, I tried calling twice during the day to find out and, both times, after going to the "questions about equipment delivery", I went on hold for a half hour until I finally hung up.
By Anthony LA V.
Kind, polite and professional!
By Kim
I had difficulty trying to use a Vent machine to help lower the CO2 in my lung. With coughing so much and having nose bleeds I could not use it. I called Gould’s and the nice lady set up a time for someone from Adapt Health to pick it up.
By Robert M.
She was professional and knowledgeable
By Larry