AdapthealthReviews of adapthealth.com

The staff was outstanding assisting me the billing issue that should not have been there. Very kind, very helpful.

Customer service was great!

Tech was excellent.

Dog crap unethical company. They hounded me for days with phone calls and messages, trying to pressure me into buying unnecessary accessories for my CPAP, saying that based on my policy, I would be reimbursed by my insurance provider. It turned out that my provider doesn't reimburse for it, and I'm stuck with a $171 bill because of Adapthealth's unethical, pressure sales tactics. As if this company wasn't corrupt enough. I also just found out that the CPAP I'm paying them for is going to cost me more than they originally told me it would. I was originally told that after 10 months of rental payments, the CPAP would belong to me. After getting off of a call today with one of their representatives, I was told that because I changed insurance providers (which didn't affect my payment to AdaptHeath at all) I would have to pay 13 months of rent before the CPAP would become mine. This company is beyond shady. They're squeezing 3 extra months of payments out of me because I moved to a different state and had to change insurance providers.

Needed to change out a mask and the place of business handled it promptly and professionally.

I had a great experience with my delivery today. The driver was punctual, professional, and very courteous. They handled my package with care and made sure everything arrived in perfect condition. I also appreciated the clear communication and friendly attitude—it really made the whole process smooth and stress-free. Excellent service all around!

Tyler was very professional.

Customer Service is very bad. I placed a CPAP order and received only part of the supplies, I called again to inform them of the missing item. The woman I spoke with was very hard to talk to and she talked down to me. I told her I will never order from them again. Poor customer service, they lost a Kaiser member.