AcuraPartsWarehouse.comReviews of acurapartswarehouse.com

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The Fair Hearing score

4.3/ 5

Great

595 reviews

AcuraPartsWarehouse.com4.3Great

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About AcuraPartsWarehouse.com

Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.

AcuraPartsWarehouse.com (acurapartswarehouse.com) has 595 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.

Website: acurapartswarehouse.com
Category: Auto Parts & Wheels
Listed on The Fair Hearing: 2026

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Jan 16, 2025

Price changes and backorders(canceled items)

I want to start this review off stating that I have been happy in the past with the exceptions that I have always had a part backordered/canceled ultimately and the shipping takes a while. But for this particular order not only did I get a notice a few days later that parts were unavailable, but a notice even after this ( several days later) that I was required to pay an additional $14+ to receive my order because of "price changes". One part was $12 change about 3% and others were $0.44. Absolutely unprofessional and deceiving that this kind of business practices go on at such a company. A price change in a matter of days?? Come on! I sent a message indicating a choice of honoring their pricing at time of purchase (and I will notify the appropriate agencies) or canceling my order. They chose to cancel. I would avoid this company as there are much better and faster and cheaper options. I found this out because of this occurrence.

By Crawford

Response from AcuraPartsWarehouse.com· Mar 20, 2025

Thank you for sharing your experience. We're sorry to hear about the issues you encountered with your recent order. We understand your frustration with the backorders, unexpected price adjustments, and the time it took to communicate these changes. Price changes can occur due to market fluctuations, but we realize that requesting additional payment after an order is placed is frustrating and can feel unfair. Your feedback is valuable, and we'll be reviewing our processes to prevent situations like this in the future. If you'd like to discuss this further or if there's anything we can do to regain your trust, please feel free to reach out to us. We appreciate your past business and hope to have the opportunity to serve you better in the future.