Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
12 reviews
Acumen ConnectionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A transaction services provider for merchants of all sizes focused on one thing, getting you paid.
Acumen Connections (acumenconnections.com) has 12 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 12 reviews with 5 stars · Clear filters
You were recommended to me several years ago, I couldnt be more pleased with your services. I work with Lisa, she is very patient, and answers all my questions, very friendly, a true asset to Accuman, I have recommended you to several businesses. Thank you
By ROGER B.
Response from Acumen Connections· Apr 11, 2018
Referrals are the highest form of flattery. We are thankful you're our customer, Roger!
We've used Acumen for over 8 years now to process our credit cards. They've been very competitive on rates -- but above that, their customer service has been stellar. We rarely have a problem, but when one would arise, Acumen has handled it quickly and easily for us. Thanks for exceptional service!
By Be Amazed Carpet Cleaning & S.
Response from Acumen Connections· Apr 11, 2018
Customer service is the backbone of our business. Thanks for supporting us and we will continue to support you!
They were always there for me when I called and be ready to help me. Good company to have on my side.
By Lien Q.
Response from Acumen Connections· Apr 11, 2018
We will stay on your side! Thanks for the review, Lien!
It's nice to call if you have a question and get someone who can answer and be understood. Unlike some of the "non english" tech support places I have to call.
By Mark D W.
Response from Acumen Connections· Apr 11, 2018
We know that calling in for help isn't the most enjoyable task, so we make it as painless as possible!
