Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
104 reviews
Active Link, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Active Link, Inc. (2387382) is the result of decades of experience in the mortgage industry combined with a desire to radically change the mortgage experience for homeowners. Too often borrowers find themselves in a stressful, frustrating, labor-intensive loan process that ends with an expensive loan packed with hidden costs and fees. Active Link, Inc. is obsessively dedicated to a better way. At Active Link, Inc. borrowers can expect an honest, straightforward approach to lending, a streamlined loan process built on service and speed, and a paper-thin margin based business model designed to deliver incredibly low mortgage rates, costs and fees.Active Link, Inc. combines best in class service, price and technology to deliver you a mortgage result unlike any other. Welcome to Active Link, Inc.. Change Your Definition of Mortgage.(2387382)
Active Link, Inc. (activelinkmortgage.com) has 104 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
104 approved reviews, newest moderated first
Active Link provided a smooth process for a Helok Mortgage. This included a simple review of our mortgage and we had an online notary to complete the documentation.
By Harold B.
Response from Active Link, Inc.· Feb 3, 2026
Thank you for your review! We’re glad the HELOC process was smooth and that the online notary made everything easy. We appreciate you choosing Active Link Mortgage.
Mallory is very detailed in conversation and explaining options and next steps. She handled two transactions for us in one year and both went very well. We would use her again!
By Lyndsi D K.
Response from Active Link, Inc.· Feb 3, 2026
Thank you for the kind review! We’re glad Mallory’s attention to detail and clear communication made both transactions go smoothly. We truly appreciate your trust and look forward to helping again.
Mallory Kimberly and her team are exceptional service professionals. They deliver exceptional customer service and delivered exactly what they promised.
By Michael
Response from Active Link, Inc.· Feb 3, 2026
Thank you for the great feedback! Mallory Kimberly and her team are committed to delivering exactly what they promise, and we’re glad your experience reflected that. We truly appreciate your trust.
Jeff @ Active Link was AWESOME!!! Very knowledgeable, very friendly, very caring, very professional. I definitely would recommend him to my family and friends.
By Bettina L.
Response from Active Link, Inc.· Jan 26, 2026
Thank you so much! Jeff is passionate about taking great care of his clients, and we truly appreciate the recommendation.
The experience i had with my refinance through Active Link and having Loan Officer Lee wright, NMLS#209956 handle my refinance loan Lees expertise with my loan and the process of the loan was excellent in a very timely manor, Lees kindness and his personality is why i am adding this review Lees Processor Allison Young was excellent by sending documents to sign she also is a perfect and Knowledgeable Processor for Active Link, i have recommended through family and friends and social media to use Active Link for all needs especially by connecting with Lee Wright for refinancing. Bill Lynn 01/24/26
By Tobias L.
Response from Active Link, Inc.· Jan 26, 2026
Thank you, Bill! We’re so glad to hear about your great experience with Lee and Allison. Their expertise, efficiency, and care truly make a difference. We appreciate the recommendations and your trust in Active Link.
From start to finish, Alex Morgan & Emily Wells we're outstanding! They were professional, knowledgeable, and incredibly responsive throughout my VA cash-out refinace. They explained every step clearly, answered all my questions without hesitation, and made what can be a stressful experience feel smooth and manageable. Communication was excellent! I always felt like a priority. Their attention to detail and genuine care really stood out. I am ecstatic with the service I received. I highly recommend them to anyone looking for a reliable, trustworthy mortgage partner that has great rates!
By Theresa W.
Response from Active Link, Inc.· Jan 26, 2026
Thank you so much for the amazing feedback! Alex and Emily take great pride in being responsive, thorough, and genuinely caring, especially with VA loans. We’re thrilled to hear they made the process smooth and stress-free, and we truly appreciate the recommendation.
Joe B and his team was very helpful, kind and considerate to us during our refinance process. Joe was very honest in all of the process. If he could do something he did. If not possible he would tell you. They are awesome! Look forward to working with them again.
By Timmie B.
Response from Active Link, Inc.· Jan 26, 2026
Thank you for the kind words! Joe and his team pride themselves on being honest, helpful, and straightforward throughout the process. We’re so glad you had a great experience and look forward to working with you again.
Very knowledgeable and personable. No lapses in availability. Highly recommend to anyone seeking help with home ownership.
By terrance D.
Response from Active Link, Inc.· Jan 26, 2026
Thank you for the great feedback! We’re glad the knowledge, responsiveness, and personal approach made a difference, and we truly appreciate the recommendation.
