Buyer Beware Notice
Buyer Beware Notice We signed a multi-year vendor contract with ACS Shows for a minimal $50 savings and were told we could cancel by July 1, 2025. I marked my calendar accordingly. We attended our first show in October 2024 and were surprised by how many vendor booths were empty. The event provided poor ROI, and ACS did not deliver the exclusive lead list as promised. In February 2025, ACS contacted us about participating in their April 2025 event at the same location. I declined via email and phone, restating that we never received the lead list and were not moving forward. Unfortunately, I did not send a formal cancellation notice, assuming my clear communication was sufficient. In July 2025, I received an invoice for the October 2025 show—three times higher than the previous year. I immediately contacted ACS, reiterating that we had declined participation. They claimed I needed written cancellation confirmation. This is where their deceptive practices became clear: unless you use their exact cancellation process, you're trapped. ACS offered to reduce the invoice to the original 2024 rate but insisted I had to pay whether or not we attend. That’s when I realized this isn’t about helping vendors or brides—it’s about trapping businesses in contracts and collecting fees. After expressing frustration, ACS hung up on me. That night, I received a letter from their collections department threatening litigation if I didn’t pay by 8/1/25—even though the invoice wasn’t overdue. ACS Shows engages in misleading sales tactics, uses deceptive contracts, and makes it unnecessarily difficult to cancel. This is harassment and unethical. Avoid doing business with ACS Shows.
By michael S.