Acra LendingReviews of acralending.com

I’ve been dealing with this mortgage process for two months, and the closing has been delayed three times because they still don't have the interest rate finalized; it’s all been deception, lies, and poor work—on the part of both the bank and the lender. I do not recommend them.

Ստուգման գործընթացը ընդհանրապես չի աշխատում։ Ես ունեմ վավեր հայկական ID քարտ, և անհրաժեշտ ՀԾՀ-ն ակտիվացված է, սակայն համակարգը չի կարողանում կարդալ ID քարտի տվյալները։ Self-service ստուգումը փորձել եմ անհամար անգամ՝ առնվազն տասը անգամ։ Ամեն անգամ գործընթացը ձախողվում է, քանի որ ID քարտի տվյալները չեն ընթերցվում։ Եթե առաջարկվում է թվային ինքնության ստուգման ծառայություն, այն պետք է նորմալ և հուսալի աշխատի պաշտոնական հայկական ID քարտերի հետ։ Իմ դեպքում self-service տարբերակը լիովին անօգտագործելի է։

This lender is a joke!! Not only the worst communication I've dealt with as a Realtor but it got to a day before the close of escrow and they threw in items that should if bern handed with weeks prior. My clients moved out of the house Thursday with a close date Friday and Friday the lender completely dropped the ball. We had 3 appraisal s over value one being 100 thousand over the offer and they made an issue disputing the value ending with a broken transaction. Buyer beware.. They will have you homeless if you dont watch out.. Horrible customer service and even worse company!!

If I could give zero stars, I would. Avoid this lender and their team. Communication is extremely slow — responses typically take 24–48 hours, and when you do get one, it often takes another several hours (or even a day) for management or the president to approve anything. If you’re working on a double closing, save yourself the headache. You’ll be stuck waiting on underwriter or executive approvals while deadlines pass and expenses pile up — sometimes literally waiting in a hotel for the green light to fund.

As a broker, please go away. I submitted four loans. It is more than a month on weekly responding time, wasting time and money, and they do not even transfer appraisal out.

Worst experience

This bank does not loan money. Do not waste your time. There LTV is horrible. They have so many requirements that will make a loan impossible. Very high interest. If you like wasting your time and hurting your credit and not getting a loan this is the bank for you. They also are very slow at underwriting. It could take months.

Do not ever use this company if you or your client needs a foreign national loan. While this loan is not easy, a lender should know the requirements and tell the client the correct information from the beginning. This company changed and re-changed their demands on a daily basis. Only a few days before closing, knowing the buyer lacked a SSN and was not in possession of an EIN, the buyer was then told he had to pay another 1.5 per cent PLUS bring an additional 12K to the table to close. They have no idea what they are doing and made for a very stressful transaction for everyone. The buyer was able to close quickly with another lender, good for him! Maybe they are good for loans for US citizens, but I don't recommend them for foreign national loans.