Acme ToolsReviews of acmetools.com

Canceled my online order due to a technical online mistake on their part. Poor business dealings. Shop somewhere else.

Ordered a band saw online with 3-5 week backorder. After ordering it became 8-10 week delay. Attempted to cancel order was met with irrational responses and processes of delay. I retrieved my payment thru a claim of fraud with payment company.

Acme tools has been such a disappointment! I ordered something from their website and They took my money a week ago. Since then I have had 0 info on shipping. I called 3 times and even spoke to a supervisor who was just as clueless as all the other customer service employees! Yes their customer service is a joke. So far I only heard we can try to reach out to the manufacturer, we cant issue refund until they confirm, we don’t know when, we can try again tomorrow. So far I have received nothing and they refuse to issue a refund so I can order from somewhere else!

AcmeToolsOnline is a total scam. 5 star fake reviews. Site claimed to have 560 of the product in inventory. Paid extra for 5 - 7day ”express shipping". Order status remained at "order being processed" for 5 weeks. the email address for customer service gets "actively rejected" by their server. I paid with PayPal who immediately provided an instant refund. You have been warned!

Wondering were my order is after a month and also have found two different sites claiming to be acme tools.feel very scammed and contacting bank and B.B.B. will update if any news

ordered my item, requested the shipment be delayed a week, then a month later no item. On top of that after paying for it I got an invoice "to be paid" and absolutely no follow-up confirmation of the sale, no tracking, no shipping info, not a thing...but was charged. Guess I will have to file a claim with my credit card. Also I am not sure I believe the few positive reviews as I cannot see a phone number to CALL customer service anywhere.

Bought new item - received used. After having conversation with their customer service I realized that I've done a huge mistake choosing this company. They offered me to return the item though.

Ordered product advertised as in stock with delivery before Christmas. Package never delivered and no status updates provided after multiple inquires. Acme refuses to cancel order and issue refund or to ship the merchandise they took full payment for prior to shipping and offer no assistance in tracking down their missing shipment.