AceonbrightReviews of aceonbright.store

I ordered some coil packs and plugs for my 06 Hummer. I was going through a move and dealing with a family medical issue so didn’t have time right away to replace the new parts. When I finally got around to replacing them they were totally wrong. I’ve emailed this company I have tried calling the phone number listed. I’ve left messages all with 0 response, replacement or refund. I’ve read of another person same vehicle having the same issues with this company. I think they have horrible customer service and an unwillingness to make their mistake right with customers. I ended up ordering from some other website. Now I am stuck with some parts I have no use for and I’m out at least $150.00. I would say use a more reputable company because this one has a hard time with fixing their mess ups.

I purchased a product that failed in 6 months time that has a listing of a 2 year warranty. The product has 10 parts to it but sold as a whole in 2 parts... 8 coils on 2 rails... So when the ignition coils started to fail 2 went then another 1 a few days later & after contacting them they told me that they'll replace just the 2 coils. Anyone knows mechanically you never replace or mix old parts with new one's when it comes to engine firing. If you have a warranty at all; then you should honor it exactly how it was purchased, not break it up into parts & peices. This is pretty poor customer service because you don't have confidence in your product! This review would've went in a different direction if you would've just honored the warranty & stood by the product you sell...