Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
99 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ACE Cash Loans is listed under Investments & Wealth.
ACE Cash Loans (acecashloans.com) has 99 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
99 approved reviews, newest moderated first
My loan was quick and easy. They were polite and upbeat.
By william
Response from ACE Cash Loans· Sep 14, 2015
Hi William, Thank you for your feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!
I did my loan online very easily. It was a great experience. I paid the loan at my local office, and the ladies I dealt with there were very friendly and helpful. Overall it was a tremendous experience and I would definitely recommend them.
By Terry M.
Response from ACE Cash Loans· Sep 14, 2015
Hi Terry, Thank you for your feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!
Ace has always been there to help whenever I was in any kind of a bind without any hassle. The process is very fast & simple/easy.
By LaShonda
Fast and easy. Interestis a bit on the high side. But overall I would recommend ACE to anyone.
By Stephanie
It was very easy to get approved. Shame on me though for not paying attention to the interest rate. 416% interest in a bit ridiculous. Also, when you finance a large amount it makes it harder to pay your other bills with a large loan payment coming out ofevery check. It would probably be a better experience if it was a once a month payment. I would reluctantly use ACE again for a small amount, but never again for a large amount.
By D.W.
Get u approved fast. Get the loan right away. Your locked down with payments. I don't like it. I asked if I can make a payment once a month they said no. Its every time I get paid. Which sucks! It makes it hard to pay other bills. I can't say I would recommend them. I pay every time and they can't work with you on making this easier.
By Raquel L.
Response from ACE Cash Loans· Dec 1, 2014
Hi Raquel, Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at [email protected] with your contact information and someone will reach out to you as soon as possible. Thank you!
They informed me that I qualified for loan then it took more then 24 hours to go in my bank account. Also gave them my pay dates and they took money out before the date and caused insufficient funds. I have never had a negative bank balance before.
By Anne O.
Response from ACE Cash Loans· Nov 20, 2014
Hi Anne, Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at [email protected] with your contact information and someone will reach out to you as soon as possible. Thank you!
Completing the process was quick and easy, however the end product is a little bit problematic. I selected the date for my account to be debited and when the final papers were submitted to me I noticed that the dates had been changed forward when the date I requested fell on a weekend or holiday. I think it is more than a little presumptuous that my payroll would follow suit. I would think that the date would have been moved to the next business day and not the previous! Otherwise a necessary service in an emergency.
By Lynda S.
Response from ACE Cash Loans· Nov 5, 2014
Hello Lynda, Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at [email protected] with your contact information and someone will reach out to you as soon as possible. Thank you!
