Bad claim experience
My car was damaged on the passenger side front bumper. Possibly occurred some place I had parked the previous day. Called AAA to report and was told I would have to pay a $1000 deductable. Speaking to family, friends and searching over the Internet found that i should be only paying uninsured motorist insurance due to some car backing up and damaging the car. When I brought this up the claims adjustor she said they will look into that and adjust based on the investigation. Next the AAA approved auto shop said the policy only allows them to use after market parts. A quick Internet lookup suggested the opposite. Then the claims adjustor said per their policy they use after market parts for all cars over two years old and if I wanted OEM the difference would be out of pocket. Next I was told the damage "could have been from an object" hence I will have to pay the collision deductable of a $1000, again without any document, report or evidence to back it up. I dread to think of having a large claim and having to deal with the lack of empathy and bad faith tactics from AAA while having to deal with emotional and financial losses...😞. Beware and choose a trusted company for your insurance needs. ------------------------- I am told after market parts are standard practice. That really surprises me, it's like getting a Toyota in place of your Lexus for indemnity. Look for the first bullet point under AAA approved auto repair shops. How AAA Auto Repair Can Fix Your Car | AAA Club Alliance Please check the below. AAA approved auto repair shops: AAA Approved shops are independently-owned automotive maintenance and repair locations that have been certified by their respective AAA club to meet minimum automotive repair and customer service standards. AAA Approved shops are evaluated on a regular basis by AAA employees to ensure that they meet and maintain the following standards: Shops must use Original Equipment Manufacturer (OEM) parts for all repairs
By Tony