Accurate BackgroundReviews of accurate.com

This company is garbage ans they will sell your information I was doing a background check for Amazon for a DSP driver what do you know I start getting calls from random numbers and even text about my driving. Record +all fake obviously+ these guys will sell your information. Pretty obvious do not trust these guys with your information

Recently was offered with a company who uses Accurate for their background and drug testing. Naturally, I started looking up reviews and when I saw the reviews on this site, it kind of terrified me. BUT, I’ve had a completely different experience. After completing the paperwork I was able to go and do the drug testing the same day and the lab sent instant results to the company. My background was completed in less than 2 days and sent over to the company as well. Only thing that was delayed was my own copy, after getting on a live chat with someone, he escalated it and I received it in my email the next morning—everything was correct. Got my offer on Wednesday and started the following Monday. Not sure why so many others have had such terrible experiences but that is not the case for me.

I wouldn't even give one star. It's been six weeks. No one seems to know why. Today, my company said it was my driving record holding them up. I logged into the DMV and had my spotless record in 35 seconds. This company is trash. The people who work here don't help at all. I've reached out by email and telephone over 15 times in six weeks. Terrible. Absolutely no reason for a background check to take this long.

Just horrible!!!!!! They are not even worth my time to write a review. Just have to say horrible.

Awful, AWFUL. Asking for the same documentation 5 times, asking for the things that have already been provided, not understanding a word of english, completely useless agents, accurate is probably the the worst experience i ever had online. Completely useless.

I feel bad for anyone waiting for Accurate to do a background check on them. I own a small business and we employed a college student for about a month. I got a voicemail from some at Accurate looking to confirm details about his employment with us. The person at Accurate was difficult to understand. I made a note to return the call when I had time. Less than 24 hours later, another voicemail from another person with a heavy accent. I'd like to help our college kid out with a review, but based on the reports I've seen here about the difficulty employers have had providing information, I'm going to take a pass. Shame on any employer that uses Accurate. They are doing a disservice to their job candidates.

This company SUCKS. Didn’t contact references of employers, extremely slow at providing answers to questions. I felt with all of the “documentation” I needed to provide, I was doing more of my own background checks than they were. Needless to say, after waiting for 2 weeks wondering if I was actually going to land my dream job, I got the most heartbreaking email letting me know that chance has been stripped solely on information provided by these clowns, and I’ve emailed them 3 times already for my adverse action notice which is REQUIRED BY ILLINOIS to be given to anyone who doesn’t get a job based on a background check, but as you can imagine.. radio silence on their end. It’ll be 2 months before I get a copy of that. Give sterling their company back. I’ll never apply anywhere that uses these fools again.

This company was doing a background check for a place that I was offered a job pending this so called background check. My start date has been delayed twice because this company had dragged their feet. Told the company and me 3 days, then 7 to 10 days, now weeks. For a cashier position. The service sucks when you call. They can't help you just gives you a run around. This company should be out of business.