Account MypaymentvaultReviews of account.mypaymentvault.com

Tried to create an account after activating a gift card. First, who requires usernames these days? Email addresses are the typical username. What is this a '90s video game? Next, the password requirements are stupid. Modern password requirements should be at least one uppercase, one number, and one special character. The site is literally forcing to me to be less secure by refusing special characters in my password. The grand finally is that I can't log in with the credentials I literally just created. Wow. Just. Wow. It goes without saying that the password retrieval form doesn't work. I was hoping to transfer my balance to my bank account. Not going to happen, apparently. Luckily, the stupid gift card did get activated and, since I knew the amount, I was able to reload my Amazon gift card balance with it. Sheesh. Gift cards suck!

Worst company ever

They do not grant access to funds under the pretext of verifying documents that are compliant and have been submitted multiple times, which is a scam.

I wish i read the reviews before using. Much like everyone else, i loaded my card up and it's been impossible to spend my balance. Due to the fact MyPaymentVault insist on your personal details being capitalised, i haven't been able to use it at any of the usual retailers. Having a fully capitalised name/address is simply an alien concept in the western world. When i try to purchase something on Ebay, i can capitalise everything but when it comes to my state (county) it's a drop down menu, which is uncapitalised, as it should be. So the transaction failed. I speak to live chat and they, no word of a lie, word for word, said: "Try using another retailer and ensure you input your address correctly". What? I should go out of my way to find a retailer that allows you to input all your details as capitalised, just to spend my money with a retailer on a product i don't want? How does that make sense? I've sent a formal email request to uncapitalise my personal details (i tried to do it myself, but alas it gets forced back to being capitalised). Using this company is easily the worst retail mistake i've ever made. Whatever you do please avoid. It is borderline a scam. They must be praying on people loading up cards and then not being able to spend the money. Absolute disgrace.

Not recommended at all. It doesn’t work with most online retailers and when you try to contact customer service, they blame you for entering the details incorrectly (which isn’t true). If you try reaching them by email, you get no response. The chat… they keep you waiting for ages and do nothing. When I finally managed to use it and the retailer had to issue me a refund, they blocked it and gave me no explanation as to why. A complete waste of time and it will be the last time I use it.

Absolutely waste of time. Doesn't work with any of the major merchants in UK. Strongly recommend not to go with this. There is no customer care in UK and the one that support via chat is useless.

rcvd a card for credit refund from AT&T for .64 cents. When I tried to cancel the card (did not want to be billed their minimum $4.50 for not using it), i could not ever reach anyone.. It does not give you an option to call them. So far no response from an email i sent on the Mypamentvault site. This card is managed by North Lane Technologies. Shame on them. I'll email the consumer Financial protection bureau.

The website is unhelpful, so I tried to email, but never got a response. So then I tried to call them, because for some reason my card was blocked. I have never dealt with such rudeness from customer service staff in my life, and on top of that it was a non UK number so I have been charged. They were so unhelpful and unable to identify the problem. Absolutely disgraceful service, do not use them.