They are a fraud not able to use the…
They are a fraud not able to use the card anywhere. They dont help. BIG FRAUD!
By Isabelle
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
256 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Account Mypaymentvault is listed under Banking & Money.
Account Mypaymentvault (account.mypaymentvault.com) has 256 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
256 approved reviews, newest moderated first
They are a fraud not able to use the card anywhere. They dont help. BIG FRAUD!
By Isabelle
Not gives me access to my card
By Hatsune E.
Terrible, borderline scam. They will put your card on hold before you even use it- "for security reasons". Then you will need to submit a request for them to review it. That will then take 24 hours.
By Paul B.
If I could give zero stars I would. Can't make a payment with these cards on 99% of sites and left over monies are tied to the card forever as transfers to sites like Paypal are impossible.
By p C.
Great customer service - I had issues with the card but they helped to claim my money- I am very happy with their service
By Hamid A.
0/5 GiftCard works on very few websites, now my account won’t work and customer service just copy pasted automated responses. This is a scam
By Lesley
The customer support experience is appalling. The company behaves in a highly unprofessional manner and raises serious concerns about its legitimacy. They refused to cancel my service, failed to provide basic information, and offered no meaningful assistance at all. I have never felt the need to write a service review before, but in this case I feel obligated to share my experience to warn others. The level of disrespect and poor treatment is unacceptable. The website is poorly designed, difficult to navigate, and appears non-compliant with basic transparency standards. It is extremely difficult to find essential company information, such as registered address or ultimate beneficial owners (UBOs), which is a major red flag. Do yourself a favor and avoid this company. Dealing with them has been frustrating, time-consuming, and deeply disappointing.
By Gabriel S.
You can't use this card. This is a scam
By Ronan