Abercrombie & KentReviews of abercrombiekent.com

This was one of the worst three weeks of our lives. I understand that issues arise during travel but not blatant disorganization. It completely destroyed a trip of a lifetime for us. (Egypt, Jordan,Saudi), I am only going to share a few of the things that happened. * Trip Cost: $57,000 for a 2+ week trip * Experience: One of the worst three weeks of our lives due to blatant disorganization. Key Issues: 1. Hotel Checkout: Kicked out of a Four Seasons due to an early checkout time. You could have booked an extra night to avoid this. 2. Room Mix-Up: After a nine-hour travel day to a nearby destination, arrived at Banyan Tree with two different rooms booked for a three-night stay. Resolved after 30 minutes of waiting in the lobby. 3. Flights in Egypt: Three economy flights in one day with over ten hours of travel and no edible food provided. We had many travel days that were dreadful and absolutely not vip. 4. Guide: Our guide, Issam, was rude, disrespectful, and berated a guest with Alzheimer's. 5. Helicopter Ride: Quoted $22,000+ for a two-hour ride. We found the company and arranged it ourselves for $7,500. 6. Transportation: Waited 45 minutes for a car to the airport that never showed up, had to call Uber. 7. Overall: Promised "ultra luxury" services were a disaster with economy flights, disrespectful guide, missing chauffeurs, lack of food, terrible organization, and non-VIP services. Conclusion: If you're not a luxury company, just say so. This was a disgusting rip-off beyond imaginable belief. We were stuck in the Middle East having paid all this money to these people and just rolled around in a blender. DO NOT BOOK WITH ABERCROMBIE AND KENT

We got terribly let down by BA and The A&K representative Robert Berry stepped in basically and saved our holiday to Dubai. He was so calm, collected and professional that we are looking forward to jetting off very soon on holiday. Than you Robert, thank you A&K.

I had the best holiday of my 37 years just now, thanks to A+K. And specifically, Ben Harrison who was the sales manager who helped us organise it. He was so fantastic, patient, kind and helpful, and it resulted in a truly unforgettable trip. The team on the ground in Kenya and Uganda were also sensational. Special shoutout to Sanctuary Olanana in Kenya, which is A+K owned and really sensational in every way. Thanks, team!

Abercrombie and Kent tour of India this month was fantastic. Not one problem was encountered in our 15 day two person trip. From smooth airport pick ups, to unbelievable guides, safe calm drivers, beautiful hotels. Every day the A&K team where on time, professional and willing to alter our itinerary to suit us. Couldn't be happier with the whole experience. The guides local knowledge was in-depth and explained everything from local customs to political,social and religious beliefs. Thanks A & K brilliant experience.

Brilliantly organised trip to the Far East covering Laos, Cambodia, and Vietnam

A fantastic holiday Egypt was everything we had hoped and then some more. Many thanks to Daniel and the team for organising one of the most memorable trips we have had for years.

Fantastic trip. Logistics were immaculate.

Harry at A and K really made our honeymoon special. It was a once in a lifetime trip and we had the time of our lives, the only negative aspect was that our vacation had to end and we had to go back to real life. Everything was top quality and customer service was above and beyond