abcFlora International Flower DeliveryReviews of abcflora.com

I am so happy with the customer service with this company. I ordered flowers for my mom yesterday to be sent for Mothers Day. I accidentally put my address for shipping. I realized my mistake and contacted them right away. They said the would address the issue but I figured with the short lead time it would take a while and that my mom would not receive them on time. Well, not only did they deliver, they sent the flowers to my mom today and I also got the flowers too. The arrangement was beautiful and exactly as in the photo. So they made these two moms very happy. Will definitely order from here again!

great service

Extremely excellence!

Very good treatment and commercial attention. Satisfied with the service. Appreciated. Keep in that way.

I ordered flowers and chocolates for my mum’s birthday in Algeria. Delivered on the wrong day, flowers not the same as in the photo, and the chocolates were much cheaper than what I had paid for. Worst of it is that I wrote my mum a few words, given I haven’t seen her in 1.5 years because of lockdown, and the card was never delivered so she didn’t know it was from me. Overall very pricey and not great service.

Amazing service! This is the first time I used this site to send flowers...all the way to Sweden! The flowers were delivered in three days time, and everything was in perfect condition. Would certainly recommend others to use AbcFlora as well :)

My comments regarding your reply to my original review: Your refund offer a refund was contingent upon going back to pick up the flowers, meaning I'd have to call my friend and tell her to put the flowers I sent outside to be picked up. That was not acceptable to me. Your company didn't stand behind what you have on your website. Your customer service representative Nicolas wrote me that an error with your website allowed the purchase to be completed in the first place. I am also very disappointed with the lack of communication - no one reached out to let me know about the flower substition. The flowers that were sent were not very fresh. Had I been given the opportunity, I would have cancelled my order once I knew the white peonies were not available and may be the reason why your company didn't contact me is that you didn't want to lose the money. Original Review: You sent a completely different gift than I selected without even contacting me to tell me! You did contact to confirm the recipient's address so I feel you definitely should have told me about the flowers not being available.Nicolas at your company said a website error allowed me to choose the product even though they were unavailable. What was sent was overbloomed and had no significance since it was a different color and different flowers. I emailed your company about my experience. I even emailed to ask that a manager contact me. I dealt with someone named Nicolas who was not following the guidelines published on your website.

The beautiful bouquet was delivered in Romania on time, with no issues. I appreciated receiving the emails with status order updates.