Appreciate the helpful representative I…
Appreciate the helpful representative I spoke with.
By Diana
Response from ABC Medical· Apr 10, 2023
Dear Diana, thank you for your comments and your 5-star review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,968 reviews
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A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
Appreciate the helpful representative I spoke with.
By Diana
Response from ABC Medical· Apr 10, 2023
Dear Diana, thank you for your comments and your 5-star review!
ABC customer service is by far the best I have experienced. They call me when the expected refill is due, they maintain very specific records, and they facilitate delivery to 2 separate addresses. Thank you ABC John Macey
By John
Response from ABC Medical· Apr 10, 2023
That is such a great review to read, John. Thank you! And thank you for giving us the opportunity to serve you!
Easy to order supplies online and then order came a few days later.
By Linda
Response from ABC Medical· Apr 10, 2023
Thank you, Linda, for your comments and rating!
Courteous, efficient quick to respond to my needs.
By Richard
Response from ABC Medical· Apr 10, 2023
Thank you, Richard, for taking the time to leave your comments and for giving ABC a 5-star review!
It stays on top of matters, it is efficient, and the people are courteous and helpful.
By Albin
Response from ABC Medical· Apr 10, 2023
Thank you for your comments and a 5-star review. We are grateful for the opportunity to serve you!
Polite and helpful
By Eleni
Response from ABC Medical· Apr 10, 2023
Thank you, Eleni, for your comments and your 5-star review of ABC Medical!
Very convenient and great attention to detail
By Michael
Response from ABC Medical· Apr 5, 2023
Thank you, Michael, for your comments and your 5-star rating!
The people on the phone were very nice, but my catheters were out of stock and I good a replacement. I asked to send only 1 box, but got a 6 month supply. They are not good for my use on the go and I guess I’m stuck for 6 months.
By Norma S.
Response from ABC Medical· Apr 5, 2023
Dear Norma, thank you for your comments, although I am sorry you feel stuck with an abundance of catheters you are not happy with. Let me see what we can do here. I'll make sure you are contacted by someone in Customer Service. It is our sincere desire that you are satisfied with our service. -- Scott Woods ------- It pays to reach out, Norma. :) We are going to resolve your situation. (Which I want to apologize for.) If you find that our service improves in your experience, and we DESERVE (earn, not given) a higher rating, then you can update your rating on your trustpilot review. That way we'll know we are on the right track with meeting your needs. Thank you for allowing us the opportunity to serve you, and to get this right! -- Scott Woods Marketing Manager, ABC Medical