Helpful
The employees are pleasant and helpful.
By Carleen W.
Response from ABC Medical· Jun 16, 2023
Dear Carleen, thank you for your comment and for giving ABC Medical a 5-star rating!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,968 reviews
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A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
The employees are pleasant and helpful.
By Carleen W.
Response from ABC Medical· Jun 16, 2023
Dear Carleen, thank you for your comment and for giving ABC Medical a 5-star rating!
The ABC Medical team makes me feel as if I'm their only customer! Everyone I speak with is the same - compassionate, friendly, knowledgeable, and professional. Tim Malloy
By TIMOTHY
Response from ABC Medical· Jun 16, 2023
Dear Timothy, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Getting my supplies in a timely manner.
By Fred
Response from ABC Medical· Jun 16, 2023
Thank you, Fred, for your comment and your 5-star review!
Every time I call I get a rude, very unpleasant person on the other end, that doesn't seem to want to do their job, show any compassion or courtesy and have no regard for how long it takes for someone to get their supplies. It's never been a pleasant experience. I'm constantly being pushed off to Hollister for samples due to their incompetence.
By Jodie D.
Response from ABC Medical· May 31, 2023
Dear Jodie, thank you for your comments, although I am sorry to hear that your experience with ABC has not been a pleasant one. There are a number of other options you can use to place re-orders in the future, including email, automated phone ordering, text, etc. If you'd like to take advantage of one of these other methods of reordering, then call customer service at: 866-871-0019. We want to make you happy, which means making reorders simple and quick as possible. -- Scott Woods Marketing Manager | ABC Medical
New to company, found to be well informed, did what they said,polite refreshing
By Kat
Response from ABC Medical· May 25, 2023
Dear Kat, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Marilyn and Par have been wonderful to work with and always provide solutions to my needs.
By David
Response from ABC Medical· May 25, 2023
Dear David, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
My conversation with the last lady I talk to you at your company. What is the best? Very concerned, knowledgeable easy-going easy to connect with wonderful experience. I’m just sorry the doctor took so long to get back to you. That wasn’t your fault. Thanks for all your help.
By James
Response from ABC Medical· May 25, 2023
Dear James, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Everything they don’t do nothing right they charge my insurance for expensive urology supplies but buy fake ones from Chinatown and believe that’s highly illegal
By Christopher D.
Response from ABC Medical· May 24, 2023
Dear Christopher, thank you for taking the time to leave your comments, although I am sorry to hear of your dissatisfaction with our service. To ensure your situation is addressed sufficiently, I have forwarded your comments to our Escalated Complaints department, and someone will be reaching out to you in the next few days. Feel free to reach out to me at any time. You can reach me at [email protected]. -- Scott Woods Marketing Manager | ABC Medical