Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,968 reviews
ABC MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
Top name products, conscientious delivery.excellent customer service
By Kenneth
Response from ABC Medical· Jul 25, 2023
Dear Kenneth, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
It was very good customer service is great
By Jade
Response from ABC Medical· Jul 25, 2023
Thank you, Jade, for taking time to leave your review and for the 5-star rating!
Thankful, they sent emergency supplies before our order could get here. So happy and thankful!
By Coni B.
Response from ABC Medical· Jul 25, 2023
Thank you, Coni, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.
Like the service. Always on top of shipment dates and shipments are speedy
By Jerry O.
Response from ABC Medical· Jul 25, 2023
Thank you for leaving a 4-star review, Jerry. We are happy to hear about your positive experience with ABC Medical. We are grateful for the opportunity to serve you!
We are always struggling to get enough catheters. There is no advocacy or follow up with insurance, no customer follow up to resolve issues of shortage and actual use and need.
By Momsquad
Response from ABC Medical· Jul 25, 2023
Dear Chrysta, Thank you for your feedback. We do apologize that your experience has not been better. I see you spoke with one of our Customer Service Team Leads who shared the reason there was a decrease in supplies. However, I have shared your comments and feedback with our Customer Service Manager as well for further review. It is our sincere desire to provide our customers not only the quantity of supplies they require each month, but also to provide 5-star service and I am very sorry we fell short in both areas. If there is any additional assistance required, please feel free to reach out to me directly at [email protected]. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical
I was pleased with the representative that helped me with my order.
By Angela K.
Response from ABC Medical· Jul 25, 2023
Dear Angela, thank you for your comments and for giving ABC Medical a 5-star rating!
Good reminder and prompt deliver
By Judy
Response from ABC Medical· Jul 25, 2023
Thank you, Judy, for your comments and your 5-star review!
Your team leader William caused a lot of Stress he told me he would call me on July 14 twice I told him I was going on vacation he never called and send my supplies when I was away the rain storm came and destroyed all my supplies no box or receipt what was left was dirty and muddy if he called when he said he would I would of told him for the third time I was away and not send it I called and spoke to his supervisor and Carlos who was most helpful so my review is 5 stars for their help and no stars for William
By Teresa
Response from ABC Medical· Jul 25, 2023
Dear Teresa, thank you for your comments, and for your 5-star rating. I have passed along your feedback to our Customer Service Manager to address with her team. We are grateful for the opportunity to serve you!
