I had a problem with an umbrella canopy…
I had a problem with an umbrella canopy contacted the company. They responded to me and less than a 24 hour. Rectify the situation with no issues or no problems.
By Patti
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
355 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Abba Patio, a top designer and manufacturer of high quality gardening products, from patio Umbrellas, Canopies, Awnings to Garden Furniture sets.
Abba Patio (abbapatio.com) has 355 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 251 reviews with 5 stars · Clear filters
I had a problem with an umbrella canopy contacted the company. They responded to me and less than a 24 hour. Rectify the situation with no issues or no problems.
By Patti
Teresa provided amazing customer service in helping to research exactly what I needed in a very timely and friendly manner. I very much appreciated her friendly demeanor and can do attitude. Other companies could learn a great deal from the service she provides. Thank you Teresa!
By J. G.
Great fast service
By Joseph G.
Great service from the support team in helping me quickly find/order a replacement canopy for my patio market umbrella which had been damaged by some pesky squirrels.
By Nicholas M.
Excellent service excellent product
By Raymond C.
As represented. Works well thank you.
By Karen D.
They explained what we needed to do and were very helpful when we had questions. Sides, front and back have already been put up and everything is good.
By Terry M.
Our umbrella arrived quickly and in good shape.
By J M.