Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
41 reviews
AB JewelrySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At A&B Jewelry, we create timeless pieces inspired by the sea – calm, confident, and made to endure. Our collection features waterproof, hypoallergenic gold jewelry that blends everyday durability with effortless elegance. Designed for women who value beauty without compromise, our pieces are tarnish-resistant, gift-ready, and perfect for any occasion.From trendsetters seeking designer-inspired looks to thoughtful gifters who care about quality, our community includes women who believe jewelry should feel as good as it looks – all day, every day.With a focus on subtle elegance, long-lasting materials, and ocean-inspired design, A&B Jewelry is your trusted destination for jewelry that lasts and uplifts.Let it be timeless.
AB Jewelry (ab-jewelry.co) has 41 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
41 approved reviews, newest moderated first
Do not order from this company. I ordered a pearl necklace and its defo not the same as advertised on website the chain is made of what I would say cheap gold plastic with a plastic not even shaped white pearl on the end delivery took over 3 weeks would not recommend what so ever
By Vickyp
I didn’t receive my order after 5 weeks I called customer service and spoke to Sophie. She was amazing. She replaced my order and I got it within about a week. She was very on top of things and responded to my emails very promptly. That was the best part of my experience, ordering from this company, other than that, the jewelry is not very good quality.
By Mara B.
AB Jewelry’s customer service is outstanding! Sophia was kind, patient and very professional. I had one small issue with a bracelet and not only did she go above and beyond regarding replacement she personally contacted me every time I had a question. In addition, not only did they replace the bracelet they sent me additional gifts. This is definitely the kind of company I enjoy doing business with and it’s apparent that they appreciate their customers too!
By Christine
First time buyer with this company. Placed an order on July 28. And not a damn thing. I have yet to rcv my items that the monies have been taken out of my account for!!! I finally emailed 2 days ago. I was offered a "replacement" shipment and 30% off next purchase. Initially the delivery was estimated to be August 8-August 18. Today is August 18 and NOTHING HAS BEEN UPDATED!!!!! Why in the world would I be "okay" with a replacement order when I still have no idea where the first one is!!! I can't even find a customer service number so I'm able to speak to a damn living person. I highly doubt I'll be a returning customer. This is ridiculous to say the least!
By Amie B.
DO NOT PURCHASE ANYTHING FROM TGIS COMPANY!! THE BUY ONE GET ONE FREE IS A LIE. THE ACTUAL PRODUCT IS CHEAPLY MADE AND THE COLORING IS NOT A TRUE REPRESENTATION OF WHAT TGEY ADVERTISE. THEY STATE IF YOU ARE NOT COMPLETELY SATISFIED RETURN FOR A FULL REDUND. WHEN I EMAILED THEM AND REQUESTED THE RETURN PROCESS THEY WANT A VIDEO OF ‘REBOXING’. ANYTIME YOU EMAIL THEM YOU GET A ROBO REPLY WITH THE EXACT SAME ORIGINAL EMAIL. BUYER’S BEWARE.
By Lgs H.
TOTAL SCAM!! THEIR BUY 1 GET 1 is a LIE!! It’s cheap looking as well. DON’T BUY ANYTHING FROM THEM AND WASTE YOUR MONEY!
By Vanessa M.
This company is blatantly lying about having 22677 reviews on Trustpilot as well as how many stars they have.
By Bailee S.
Response from AB Jewelry· Aug 15, 2025
We’re sorry to hear about your concerns. Please reach out to us directly so we can look into this and provide clarification. We’re committed to transparency and would like the opportunity to address your concerns.
Absolutely shocking service. The items are not what they advertise,the colour looks fake stones have come out of one of the bracelets and they refuse to give a full refund ,the bracelets didn’t make the advert,they keep offering 10% 20% 30% refund,they won’t release an address for me to return! Do not buy from this company, it also comes from China NOT America
By Jakii H.
Response from AB Jewelry· Aug 15, 2025
We’re sorry to hear about your disappointment with your order. We’ve reached out to you directly via email and are working with you to find a satisfactory resolution.
