Customer service is top notch
Picked up a Sitemaster at a reasonable price, customer service is top notch.
By Frans L.
Response from AAATesters· Jan 15, 2026
Thank You for your purchase, we really appreciate your support!
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
31 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AAATesters is a part of the Abtech Global, Inc. Family of Brands. Abtech Global has been serving its customers for Over 26 YEARS since 1998, through a family of highly recognized and trusted brands. Offering exceptional products & service for the ever-evolving technological landscape. Our Corporate Headquarters is based out of our 20,000 square foot Facility located in Southgate, Michigan.We are a market leader providing New & Refurbished Electronic Test & Measurement Equipment. We specialize in Field Test Gear, Cable Testers / Certifiers, Fiber Optic Testers, Fusion Splicers, CATV Testers, Broadband / Telecom Test Equipment, Network Analyzers, Oscilloscopes, Calibrators and much more. We offer complete sales, service and support solutions for new and refurbished equipment, backed by exceptional warranties.Our Mission & CultureWe strive to help companies navigate change within the ever-evolving technological landscape. Helping businesses of all sizes succeed by providing them with the tools and support they need to thrive in today's competetive market. Cultural behaviors at AAATesters focuses specifically on responding to the requirements of our customers, co-workers and suppliers. Urgently and effectively.GlobalOur company has a global presence, we ship our products Worldwide, Serving Customers in Over 170 Countries! With thousands of satisfied customers spanning the entire globe.We're Here to ServeOur customer service goal is simple, we are Committed to providing our customers with Total Satisfaction, Every Time! Whether you are In the field or have a simple question, we have you covered. We fulfill our customers urgent needs in a wide range of industries. No matter the industry or application, our support specialists will ensure that you achieve your needs and bolster performance. We have worked with businesses of all sizes and have a deep understanding of the unique challenges facing each one. Serving customers ranging from Small Start-ups to Large Multi-Nationa
AAATesters (aaatesters.com) has 31 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
31 approved reviews, newest moderated first
Picked up a Sitemaster at a reasonable price, customer service is top notch.
By Frans L.
Response from AAATesters· Jan 15, 2026
Thank You for your purchase, we really appreciate your support!
Excellent price, friendly service.
By Joey D.
Response from AAATesters· Dec 31, 2025
Thank You for your purchase, we really appreciate your support!
Finally found a place that still believes in customer service. Shipped quick with great communication.
By Nicholas C.
Response from AAATesters· Dec 31, 2025
Thank You for your purchase, we really appreciate your support!
Following receiving a confirmation email for my order, I received an email telling me to send them a picture of the front and back of my credit card and a picture of my government issue ID. I said no. When I received the unit, the case is a cheap plastic box...not the Fluke soft case. The Fluke USB was missing, the disk that is supposed to be a Fluke CD is actually a cheap home-made cd. So be very careful ordering from this company. They are substituting factory original with compromise. As of 12/3/25, the company has reached out to apologize for the issues mentioned above. They sent me the correct Fluke case and stated they’ve taken corrective measures to make sure they aren’t requesting sensitive information be disclosed. I won’t go back, but maybe this will help someone.
By R.B. G.
Response from AAATesters· Dec 31, 2025
Thank You for your purchase! This $4,000 Order requested different bill to / ship to addresses. Our credit card processor requires us to take additional measures to prevent fraud when shipping to a non billing address on high value purchases. All measures were clearly explained in detail. We shipped the order with the exact accessories as described and shown in the product listing photos. There was some confusion, so we upgraded the carrying case at no additional cost ($250 value). We are here to serve if any support is needed with your equipment.
Sold them my dtx1800 and upgraded to a dsx 8000. Fast payment and no hassle, they paid for all the shipping and really happy with my upgrade.
By Roy H.
Response from AAATesters· Dec 31, 2025
Thank You for your purchase, we really appreciate your support!
I purchased a FITEL FUSSION SPLICER s176 they advertised with battery,clever,case etc.When splicer arrived it didnt have spare battery ,Dan said it was mistake of theirs for advertising it with battey.Dan also said they would honor what they adverised.Dan located new battery from Hong Kong ordered it,took awhile to recieve it but as soon as Dan recieved it he called me got address to overnight battery to me.I recommend AAA testers and Dan is man of his word. Thanks, Ron in Illinois
By Ron
My project I was under a very tight schedule and they worked with me in getting my testers to me quick and ON TIME! Aaatesters is the Best in the Business, Love my Fluke Networks DTX-1800 and Fluke DSP-4300 Cable Testers. They really gave me a great deal for both sets, They took my old Omniscanner as credit. I am extremely HAPPY camper. I will be buying three more test sets from Aaatesters.com before the end of the year.
By John E.
Response from AAATesters· Jan 9, 2020
John, always a pleasure dealing with you and Susan. It was nice hearing from you again I hope that EXFO OTDR helps. Also I hope that big Fiber Job in Florida works out great for you.