Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
390 reviews
9amHealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
9amHealth (9am.health) has 390 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
390 approved reviews, newest moderated first
Love how everyone is so nice. This program is a blessing to me for sure. Thanks 9Am Health 😊
By Tonya M.
Response from 9amHealth· Apr 1, 2022
Hi Tonya, thank you so much for your kind words! We are so grateful to have you as part of the 9am family!
This is an awesome program, I’m so glad to have signed up for it. I would definitely recommend anyone that needs assistance to reach out. This program is perfect for people like me with no insurance! Thanks 9 am!
By Ismael S.
Response from 9amHealth· Feb 28, 2022
Hi Ismael, thank you so much for your kind words. We are happy to have you as part of the 9am family :) As a reminder, too, if you send someone your personalized referral link from inside your 9am account, and they sign up, you both get one month free! As always, please reach out with any questions, and we hope you have a good day.
Dealing with 9am.Health has been the best experience in the healthcare field that I've ever had in my life. The staff is fantastic! They bent over backwards to accommodate my requests and got me what I needed amazingly fast. I can't recommend them enough. Wish I could give them 10 stars!
By Ray M.
Response from 9amHealth· Jan 29, 2022
Hi Ray! Thank you so much for your kind words. We are happy you found us, and we are glad to have provided a positive healthcare experience for you. We are looking forward to working with you in our program. Wishing you a lovely weekend from the whole 9am family!
Bad customer service. They don’t follow through on what they promise to deliver.
By Susanne C.
Response from 9amHealth· Jan 13, 2022
Hi Susanne, we are so sorry to hear this was your experience. We will be having our Head of Customer Support reach out to you personally in hopes of creating a better experience for you and to see if we can potentially reach a resolution. Again, we do sincerely apologize for your negative experience.
I'm so thankful that I found 9am.health to help me while I was uninsured. Thank you! 😊
By Tracy D.
Response from 9amHealth· Dec 28, 2021
Hi Tracy! Thank you so much for your kind words. We are glad we could help out while you were uninsured, and we wish you all the best!
9am Health has been a blessing to me, because of the hours I work and the difficulty of seeing a doctor. They were able to send me my prescriptions and tell me which lab work to have done, so that I can then upload the results to them. I received a call from the person in charge of my health treatment plan, telling me I can call if I have questions or need help. It was so nice that she reached out to me. I recommend 9am Health to anyone who needs convenient, quality care that is affordable, especially to those without insurance or who have high deductibles.
By Annette S.
Response from 9amHealth· Dec 17, 2021
Hi Annette! Thank you so much for your support. We are glad you found us and that our service has been helpful for you. We really appreciate the referrals, and we are here for you whenever you need us.
