99jerseyReviews of 99jersey.com

Response from 99jersey· Oct 15, 2026

Hi Jeff, Thank you for the update. Your order came in at the height of the World Cup surge, when order volume was far above normal and handling times ran longer than usual. It shipped UPS 2nd Day Air and was delivered on July 16. We refunded the shipping upgrade on July 19, and once your return reached our Texas warehouse we refunded the jersey on July 30 and August 14. We're glad our team was able to get this sorted out with you. If there's anything else we can help with, please reach us at [email protected]. 99Jersey Customer Care

Response from 99jersey· Oct 15, 2026

Hello, Thank you for your feedback, and we're sorry for the wait. Some of our jerseys ship from partner facilities, which takes longer than items from our Texas warehouse, and during the World Cup surge order and message volume was far above normal. Tracking is created as soon as a shipping label is made, before the carrier receives the package, so the first updates can take several days to appear. If your order still needs attention, please reach our support team at [email protected] with your order number and we'll be glad to help. 99Jersey Customer Care