Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
209 reviews
97tax.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
97tax.com is a national tax preparation company serving taxpayers across the United States. We specialize in helping individuals and businesses manage their federal and state tax obligations with confidence and clarity. As an authorized IRS e-file provider and an A+ rated company with the Better Business Bureau, we bring credibility and professionalism to everything we do.We make it simple to handle the paperwork that many taxpayers find overwhelming. Whether you need to set up a payment plan or file an extension, we prepare everything accurately and on time.What We Offer IRS Payment Plans: We prepare federal installment agreement applications that fit your budget, so you can pay what you owe over time. State Payment Plans: We prepare state-level payment plan applications to help you stay current with your state tax obligations. Tax Return Extensions: As an authorized IRS e-file provider, we e-file your tax return extensions quickly and accurately. Nationwide Reach: We serve clients in all 50 states and U.S. territories.As an authorized IRS e-file provider with an A+ BBB rating, 97tax.com is committed to making your tax obligations easier to manage. We pride ourselves on clear communication, fair pricing, and dependable, professional support every step of the way.
97tax.com (97tax.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
209 approved reviews, newest moderated first
Thank you can I bring my application with me on September 3 to my appointment at the Irs?
By Angela M.
Response from 97tax.com· Sep 4, 2026
Thank you for the 5 stars, Angela! Yes, you're welcome to bring your application with you to your IRS appointment. If you have any other questions before then, feel free to email [email protected] and we're happy to help.
Wrong information was put down…total waste of money!
By customer
Response from 97tax.com· Sep 4, 2026
We're sorry to hear that, and we understand how frustrating incorrect information on your application would be. Please email [email protected] with your order details so we can correct the information and get things sorted for you.
Very easy to set and and convenient.
By Mark H.
Response from 97tax.com· Sep 4, 2026
Thank you for the 5 stars, Mark! We're so glad the process was easy to set up and convenient for you. Reviews like yours keep us going!
The quick response and results
By Cynthia
Response from 97tax.com· Sep 4, 2026
Thank you for the 5 stars, Cynthia! We're so glad you had a quick response and got quick results. Wishing you all the best!
It’s very easy to understand and easy to follow; trustpilot I trust and not a scammer like others!!!!
By Maria G.
Response from 97tax.com· Sep 4, 2026
Thank you for the 5 stars, Maria! We're so glad the process was easy to understand and follow, and that you found us trustworthy. Means a lot to our team!
Everything was explained. 197.00 was a bit much.
By Bryan
Response from 97tax.com· Aug 22, 2026
Thank you for the 5 stars, Bryan! We're so glad everything was clearly explained for you. We hear you on the cost, and we're always looking at ways to keep pricing fair while delivering fast, reliable service. Thanks for taking a moment to share this!
The communication regarding the cost of applying for this program plan was never disclosed until the very end of the call when I was instructed to pay the $197 fee. Knowing this much earlier in the conversation was needed to make an informed decision about whether to move forward or find another avenue. Nearly $200 for one piece of paper with information typed out by a computer is uncalled for.
By Anne W.
Response from 97tax.com· Aug 22, 2026
Thank you for the feedback, Anne. To clarify, 97tax doesn't make sales over the phone, the entire process happens online, and the fee is clearly disclosed at checkout before payment. We understand cost is an important factor and appreciate you sharing your experience. If you have any questions about your order, feel free to email [email protected].
They was great I would recommend to anybody that needs help
By Rita
Response from 97tax.com· Aug 22, 2026
Thank you for the 5 stars! We're so glad you had a great experience, and we really appreciate you recommending 97tax to others who need help with their IRS payment plan. Wishing you all the best!
