Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
209 reviews
97tax.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
97tax.com is a national tax preparation company serving taxpayers across the United States. We specialize in helping individuals and businesses manage their federal and state tax obligations with confidence and clarity. As an authorized IRS e-file provider and an A+ rated company with the Better Business Bureau, we bring credibility and professionalism to everything we do.We make it simple to handle the paperwork that many taxpayers find overwhelming. Whether you need to set up a payment plan or file an extension, we prepare everything accurately and on time.What We Offer IRS Payment Plans: We prepare federal installment agreement applications that fit your budget, so you can pay what you owe over time. State Payment Plans: We prepare state-level payment plan applications to help you stay current with your state tax obligations. Tax Return Extensions: As an authorized IRS e-file provider, we e-file your tax return extensions quickly and accurately. Nationwide Reach: We serve clients in all 50 states and U.S. territories.As an authorized IRS e-file provider with an A+ BBB rating, 97tax.com is committed to making your tax obligations easier to manage. We pride ourselves on clear communication, fair pricing, and dependable, professional support every step of the way.
97tax.com (97tax.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
209 approved reviews, newest moderated first
I was glad to be able to do my payment plan by mail and have a doable amount to pay monthly. It's making it possible to even pay more if you can.
By Queen
Response from 97tax.com· Jul 5, 2026
Thank you! Hearing that 97tax gave you a doable payment plan by mail made our day!
Well done on handling taxes.
By George W.
Response from 97tax.com· Jul 5, 2026
Thanks, George! Handling taxes and IRS payment plans well is core to how we work at 97tax. Means a lot to hear!
Attention to detail and quick response
By William C.
Response from 97tax.com· Jul 2, 2026
Thank you, William! Attention to detail and quick response is exactly what 97tax is built for. Really happy it worked for you!
Easy to understand ( step by step ) . Great job .
By PHOULOM
Response from 97tax.com· Jul 2, 2026
Thank you! Hearing that 97tax was easy to understand step by step made our day!
Very helpful getting problem solved 👌
By William
Response from 97tax.com· Jul 2, 2026
Thank you, William! Helping you get your problem solved is exactly what 97tax is built for. Really happy it worked for you!
Way to expensive, I was told $20.00 online , and I paid $190.00
By customer
Response from 97tax.com· Jul 2, 2026
Hi Joseph, we're sorry for the confusion on pricing. We called you to walk through the service and offered you a full refund. You chose to keep the service after understanding what 97tax provides. If you would like to revisit that, please email us at [email protected] and we will help right away.
I'm not happy because I don't know what I just paid my $199.00 smh now I'm out of money that should have went to the IRS that I owe ugh
By Miranda
Response from 97tax.com· Jun 30, 2026
Hi Miranda, I want to help clear this up. 97tax is an independent tax preparation service that prepares and mails your IRS payment plan application within 24 hours of order. We are not the IRS, and the $199 you paid is for our preparation service, not a payment to the IRS. After you receive your packet, you sign the application and mail it to the IRS using the prepaid envelope included so the IRS can set up your payment plan. We are an IRS e-file approved provider, BBB accredited, and have helped tens of thousands of customers. Please email us at [email protected] with your order details and we will look into your specific order right away.
Your service was so fast and good thank you
By customer
Response from 97tax.com· Jun 30, 2026
Thank you! Hearing that 97tax was fast and good service for you made our day!
