Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
209 reviews
97tax.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
97tax.com is a national tax preparation company serving taxpayers across the United States. We specialize in helping individuals and businesses manage their federal and state tax obligations with confidence and clarity. As an authorized IRS e-file provider and an A+ rated company with the Better Business Bureau, we bring credibility and professionalism to everything we do.We make it simple to handle the paperwork that many taxpayers find overwhelming. Whether you need to set up a payment plan or file an extension, we prepare everything accurately and on time.What We Offer IRS Payment Plans: We prepare federal installment agreement applications that fit your budget, so you can pay what you owe over time. State Payment Plans: We prepare state-level payment plan applications to help you stay current with your state tax obligations. Tax Return Extensions: As an authorized IRS e-file provider, we e-file your tax return extensions quickly and accurately. Nationwide Reach: We serve clients in all 50 states and U.S. territories.As an authorized IRS e-file provider with an A+ BBB rating, 97tax.com is committed to making your tax obligations easier to manage. We pride ourselves on clear communication, fair pricing, and dependable, professional support every step of the way.
97tax.com (97tax.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
209 approved reviews, newest moderated first
The easy process of setting up payment plan.
By Mary E S.
Response from 97tax.com· Jul 9, 2026
Thank you for the 5 stars, Mary! An easy process for setting up your payment plan is exactly what 97tax is built for. Thanks for taking a moment to share this!
Very user friendly and easy to use. Asked the right questions and answered all my questions.
By John B.
Response from 97tax.com· Jul 9, 2026
Thank you for the 5 stars, John! Glad 97tax was user friendly and answered all your questions. Means a lot to our team!
I just need to pay! This is a nightmare!!
By customer
Response from 97tax.com· Jul 9, 2026
Hi, we're sorry for the confusion. 97tax is an independent tax preparation service, not a government contractor or the IRS. We are IRS e-file approved and BBB accredited. We prepare and mail your completed IRS payment plan application, which you sign and mail to the IRS in the prepaid envelope included. The IRS then reviews it, responds by mail, and you make payments directly to them once approved. If you have any questions about your application or the next steps, please email [email protected] and we'll be glad to help.
Paid $200 for what I did on my own!
By customer
Response from 97tax.com· Jul 7, 2026
Hi James, we understand your frustration. You're right that IRS forms are available for free directly from the IRS. 97tax is for customers who prefer to have it prepared, completed, and mailed for them with a prepaid envelope to save time and guesswork. If the service wasn't right for you, email [email protected] and we're happy to look into your order.
I paid two hundred dollars and have not heard back anything after being said it takes 48 hours.. bill shit
By Shaaheen Rashad C.
Response from 97tax.com· Jul 9, 2026
Hi, we're sorry for the frustration. 97tax prepares and mails your application within one business day, and a USPS tracking number is emailed to you so you can follow delivery. If you haven't received your packet or tracking details, we'd like to help right away. Please email [email protected] and we can send you a digital copy of your application immediately and confirm your delivery status. We're here to help.
I’m happy that you were available during tough times thank you very much
By Elvin K.
Response from 97tax.com· Jul 7, 2026
Thank you, Elvin! Being there for our customers during tough times is exactly what 97tax is built for. We're grateful you put your trust in us!
Easy and painless process
By Richard C.
Response from 97tax.com· Jul 7, 2026
Thanks, Richard! Keeping the process easy and painless is core to how we work at 97tax. Reviews like yours make our day!
It was a lot easier to do than I thought it would be.
By Denise T.
Response from 97tax.com· Jul 7, 2026
Thank you, Denise! Making the process easier than expected is exactly what 97tax is built for. Grateful you chose us for this!
