Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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601 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
I had an unusual need today and your service representative worked diligently to fix things 100% on one call.
By Eric
Response from 8x8· Dec 3, 2024
Hi Eric, thank you for your review and it's great to hear our support team could deal with your need so efficiently.
Always good to work with
By FASTSIGNS of Greenville, N.
Response from 8x8· Dec 3, 2024
Hi Stephen, it's great to hear you enjoy working with 8x8. Thank you for the feedback.
The portal is easy to navigate and complete my business in a timely manner.
By Michael F.
Response from 8x8· Dec 3, 2024
Hi Michael, thank you for your feedback. It's great to hear about your positive experience.
The overall experience with this company was outstanding. The attention to detail, identifying my start up business's needs and willingness to go above and beyond left us speechless. They are professional and only offer what is needed. We will grow our business through them for sure.
By Regan
Response from 8x8· Nov 27, 2024
Hi Regan, thank you very much for your very positive review. We are delighted to hear you have had such an excellent experience with 8x8. We look forward to supporting your business as you grow. Thank you for choosing 8x8!
The support received made the transition a good experience.
By Troy
Response from 8x8· Nov 26, 2024
Hi Troy, thank you for your review and we are delighted you had a good experience transitioning to 8x8.
The support person was very knowledgeable and willing to help
By Judy
Response from 8x8· Nov 12, 2024
Thank you for your review Judy! We appreciate it!
Had a bunch of how to / best practice questions. Reviewed a bunch of how to / best bractice answers.
By Matthew
Response from 8x8· Nov 11, 2024
Hi Matthew, thank you for your positive review, we appreciate it.
THEY WERE PLEASANT AND WONDERFUL AND FIXED MY COMPUTER ISSUE QUICKLY.
By Sara
Response from 8x8· Nov 8, 2024
Hi Sara, thank you for leaving a positive review. We are delighted to hear you found our support team pleasant and wonderful.
