Always a fantastic experience
Always a fantastic experience! Thank you!
By Eloise W.
Response from 8x8· May 14, 2020
Thank you so much for your review and we look forward to continuing our partnership with you
Monday, November 9, 2026 · Customer reviews of US businesses
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601 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
Always a fantastic experience! Thank you!
By Eloise W.
Response from 8x8· May 14, 2020
Thank you so much for your review and we look forward to continuing our partnership with you
Great service and support!
By Erica B.
Response from 8x8· May 14, 2020
Thank you so much for your review, it's fantastic to hear that you are enjoying our services and support
When looking for a VOIP Provider, I looked at a number of different companies but landed 8X8 because it seemed to tick all of the boxes when I was consider pricing around country calling plans. The service was quick and easy to set up and the set up staff were really good to work with. There have been some small issues regarding the phone lines dropping out, however through their excellent technical team, we found that it was actually a problem with the Regus centre we use and their VLAN networks. Really happy with 8X8 so far and would highly recommend them as a VOIP provider.
By Martin N.
Response from 8x8· May 14, 2020
Thank you so much for taking the time to leave a review. Your feedback is important to us and it's great to hear that you are enjoying our services
Very helpful, very patience, very knowledgeable
By Rebecca A.
Response from 8x8· May 14, 2020
Thank you for your review and it's great to hear that you are enjoying our services
As a frequent user of 8x8 for a number of years. I find the product and service fantastic.
By James O.
Response from 8x8· May 14, 2020
Thank you for taking the time to leave a review. It's fantastic to hear you are enjoying our service and we look forward to continuing our partnership with you
Easy to work with. Fast set up, helpful staff. Quality of the calls are excellent. Back office functionality great too.
By Simon G.
Response from 8x8· May 14, 2020
It's great to hear you are enjoying the quality of our services
8x8 have a good team behind their channel, on the whole working with the right people we have managed to achieve some good solutions and service for our clients
By Leicester D.
Response from 8x8· May 14, 2020
Thank you and we look forward to continuing our partnership with you
Staff member was friendly and knowledgeable and got my issue solved promptly.
By EBA
Response from 8x8· May 14, 2020
Thank you so much for leaving a review and it's great to hear you're enjoying your experience with 8x8