Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11 reviews
800telemedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At 800TeleMed, we believe healthcare should be accessible, compassionate, and centered around the individual—not just the diagnosis.Our network of experienced physicians and healthcare providers offers professional telemedicine consultations for a wide range of acute and chronic medical conditions. With licensed providers in the United States, the United Kingdom, and Spain, we are able to provide medical consultations and, where clinically appropriate, issue prescriptions in accordance with the regulations of each country.We combine the convenience of virtual healthcare with the personalized attention patients deserve. Whether you need urgent medical advice, prescription refills, a second opinion, or ongoing health support, our clinicians take the time to listen, explain your options, and develop an individualized treatment plan.In addition to primary and urgent care, 800TeleMed offers Functional Medicine consultations for patients seeking a more comprehensive approach to chronic health conditions. Our evidence-informed approach focuses on identifying and addressing the underlying contributors to illness through personalized nutrition, lifestyle medicine, gut health optimization, metabolic assessment, and advanced laboratory testing.We have a particular interest in supporting individuals navigating cancer treatment and recovery. Our Functional Medicine programs are designed to complement—not replace—conventional oncology care by helping patients optimize nutrition, support immune and gut health, improve resilience, reduce treatment-related side effects, and enhance quality of life.Our mission is simple: to deliver trusted, high-quality healthcare that is convenient, personalized, and accessible wherever you are.Whether you're seeking same-day medical care, ongoing health management, or a personalized Functional Medicine program, 800TeleMed is committed to providing professional, patient-centered care you can trust.Founded by Dr. Jorge Prieto Becerra, a physician wit
800telemed (800telemed.com) has 11 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
11 approved reviews, newest moderated first
Very good caring doctor, thank goodness for a good service.
By customer
Response from 800telemed· Oct 6, 2026
Thank you very much for your kind words. We truly appreciate you taking the time to share your experience. Providing compassionate, attentive, and accessible medical care is at the heart of what we do. Thank you for trusting 800TeleMed with your care. Dr. Jorge Prieto 800TeleMed
Easy to use. The doctor was professional and extremely helpful. It was easy to get prescription filled at a local London pharmacy
By customer
Response from 800telemed· Sep 21, 2026
Thank you very much for your kind review. We’re pleased to hear that you found the service easy to use and that your consultation was professional and helpful. Making access to medical care and prescriptions as straightforward as possible, including when travelling or away from home, is an important part of what we aim to provide. Thank you for choosing 800TeleMed and for taking the time to share your experience. Dr. Jorge Prieto 800TeleMed
my Doctor listened to my concerns, made sure my prescription was correct and was not in a hurry to get off the phone, I have used this service three times now and i will continue to use it again whenever i need to.
By grant
Response from 800telemed· Sep 13, 2026
Thank you, Grant, for your kind review and for trusting us with your care on several occasions. Taking the time to listen, understand your concerns, and make sure your treatment and prescription are right for you is very important to us. We truly appreciate your continued trust in 800TeleMed and look forward to being here whenever you need us again. Dr. Jorge Prieto 800TeleMed
Muy agradecido al Doctor Jorge Por atenderme de una forma profesional y sercano. Tengo 51 años y nunca tuve una experiencia tan buena y tan honesta con medicina. 100% recomendable 👌 Gracias Doctor Jorge por atenderme y ayudarme a estar mejor con mi salud.
By Ana y Edu Natan G.
Dr.Prieto was a breath of fresh air. From the first moment we spoke it was obvious I had found a “real” doctor who truly enjoys helping people.
By Dominic
Response from 800telemed· Jul 27, 2026
Thank you so much for your wonderful 5-star review and for your incredibly kind words. Knowing that you felt genuinely listened to and cared for means more to me than I can express. I became a physician because I truly enjoy helping people, so hearing that reflected in your experience is incredibly rewarding. Thank you for placing your trust in me and in 800TeleMed. It has been a privilege to care for you, and I look forward to being here whenever you need medical advice or support in the future. Wishing you continued good health. Dr. Jorge Prieto Becerra 800TeleMed
My functional dr, if isn't available, will respond to a txt question very soon after or follow up with a phone call, even though there is a 6hr difference in time, very responsive. Just dont like it when certain items were out of stock, with Telemed and had to wait to continue with protocol and search for items elsewhere.. .Also, I suggest, there should be a customer support #, where you can talk to someone live. To answer any questions or resolve problems in regards to orders. Drs should not have to deal with that...I do like that the products are very high quality and ingredients are thoughtfully put together.
By Grace
Response from 800telemed· Jul 25, 2026
Thank you very much for your thoughtful review and for your kind words. I'm pleased to hear that you felt well supported and that my responsiveness has been helpful, even with the time difference. It also means a great deal to know that you value the quality of the supplements. I also appreciate your constructive feedback regarding product availability and customer support. The supplements are supplied and fulfilled by an independent third-party company, so unfortunately I don't have control over inventory levels or backorders. However, I completely understand how frustrating delays can be when you're following a protocol, and I always do my best to help patients find suitable alternatives whenever possible. Your suggestion about having dedicated customer support is an excellent one, and I'll certainly pass that feedback along to the supplier. Thank you again for taking the time to share your experience and for placing your trust in my care. Dr. Jorge Prieto 800TeleMed
Good and professional
By Younes
Response from 800telemed· Jul 25, 2026
Thank you for your 5-star review! I'm delighted to hear that you found our service professional. Providing high-quality, patient-centered care is always our priority. Thank you for placing your trust in 800TeleMed. We truly appreciate your support and look forward to assisting you again whenever you need us. Dr. Jorge Prieto 800TeleMed
I was trying to get a refill of my prescription medication . Telemed swiftly arranged an expert physician Dr Jorge Prieto , to talk to me. He gave me good advice as also a prescription to enable me to get the medicine from the pharmacy. I would surely recommend 800 Telemed , and use its services in the future .
By Siddharth
Response from 800telemed· Jul 25, 2026
Thank you very much for your wonderful 5-star review and for taking the time to share your experience. I'm delighted to hear that we were able to arrange your consultation promptly and help you obtain the prescription you needed. It was a pleasure speaking with you, and I'm pleased that you found the advice helpful. Thank you for your recommendation and for placing your trust in 800TeleMed. We look forward to being here whenever you need us in the future. Wishing you continued good health. Dr. Jorge Prieto 800TeleMed
